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Willow Lane Reviews
We pride ourselves in excellent, top notch customer service and your comments are the ultimate compliment. But don't take our word for it! Check out 100% real reviews from actual customers just like you.
05/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: The quality and your shipping/delivery is quick! The value to cost ratio is the best that I’ve seen.
Our customer answered: The quality and your shipping/delivery is quick! The value to cost ratio is the best that I’ve seen.
05/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: This is our second bathroom vanity order. The vanity cabinets are well made and we will definitely be using you for our kitchen!
Our customer answered: This is our second bathroom vanity order. The vanity cabinets are well made and we will definitely be using you for our kitchen!
05/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: Our designer was fantastic to work with and she provided a lot of detailed information and gave some really great ideas. We love our new cabinets and I’m excited about cooking and be in the kitchen now!
Our customer answered: Our designer was fantastic to work with and she provided a lot of detailed information and gave some really great ideas. We love our new cabinets and I’m excited about cooking and be in the kitchen now!
05/2018
When asked: Why did you decide to purchase from Willow Lane Cabinetry instead of a brick and mortar store?
Our customer answered: I wanted faster delivery and the price was a lot better than anything I have seen locally.
Our customer answered: I wanted faster delivery and the price was a lot better than anything I have seen locally.
05/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: Our contractor had used your company before and had nothing but good things to say about you so I decided to get it a try! I am so happy that I did because we love our cabinets and the process couldn’t have been any easier.
Our customer answered: Our contractor had used your company before and had nothing but good things to say about you so I decided to get it a try! I am so happy that I did because we love our cabinets and the process couldn’t have been any easier.
05/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: The customer service that you provide is fantastic. I haven’t worked with a company with such great service in a really long time and it’s refreshing to know it still exists!
Our customer answered: The customer service that you provide is fantastic. I haven’t worked with a company with such great service in a really long time and it’s refreshing to know it still exists!
05/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: I live overseas and it was really simple to order everything online.
Our customer answered: I live overseas and it was really simple to order everything online.
05/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: Our process was fantastic from start to finish. Willow Lane was quick to reply to our questions and the customer service was out of this world. Virginia was our designer and she walked us through every step of the process with patience and compassion. I would recommend Willow Lane to anyone and everyone. Thank you for all the help!
Our customer answered: Our process was fantastic from start to finish. Willow Lane was quick to reply to our questions and the customer service was out of this world. Virginia was our designer and she walked us through every step of the process with patience and compassion. I would recommend Willow Lane to anyone and everyone. Thank you for all the help!
05/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Price!
Our customer answered: Price!
05/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: We were absolutely thrilled with Rachel’s design. This coupled with great price and quality, made the purchase an easy decision.
Our customer answered: We were absolutely thrilled with Rachel’s design. This coupled with great price and quality, made the purchase an easy decision.
05/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: A friend of mine used your cabinets and I helped to install them. They are great cabinets and very easy to install. There were no major problems that we encountered so I decided to do my own!
Our customer answered: A friend of mine used your cabinets and I helped to install them. They are great cabinets and very easy to install. There were no major problems that we encountered so I decided to do my own!
05/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Quality of the cabinets and outstanding price. These were about half of what Home Depot would charge.
Our customer answered: Quality of the cabinets and outstanding price. These were about half of what Home Depot would charge.
05/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: We decided to use Willow Lane for our new kitchen due to the quality and price. I checked other local retailers and had to pay more for upgrades but your cabinets had it all included. I was very happy with my experience and I feel like I got a really good deal.
Our customer answered: We decided to use Willow Lane for our new kitchen due to the quality and price. I checked other local retailers and had to pay more for upgrades but your cabinets had it all included. I was very happy with my experience and I feel like I got a really good deal.
05/2018
When asked: Why did you decide to purchase from Willow Lane Cabinetry instead of a brick and mortar store?
Our customer answered: I am not near a brick and mortar store. This is a great option since we are lacking stores in our area.
Our customer answered: I am not near a brick and mortar store. This is a great option since we are lacking stores in our area.
05/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: We talked to a professional cabinet maker and he confirmed they were very good cabinets and you can’t beat the price. We love them so far and are in the process of installing them now. We saved time by getting the pre-assembled cabinets and it was definitely worth it.
Our customer answered: We talked to a professional cabinet maker and he confirmed they were very good cabinets and you can’t beat the price. We love them so far and are in the process of installing them now. We saved time by getting the pre-assembled cabinets and it was definitely worth it.
05/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: You have great deals, excellent quality, and create stylish designs. The purchase transaction was very smooth, and you are always there to help every step of the way. Very helpful website!
Our customer answered: You have great deals, excellent quality, and create stylish designs. The purchase transaction was very smooth, and you are always there to help every step of the way. Very helpful website!
05/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: The brick and mortar stores are impossible to work with! Finding someone helpful was a process and the quality of the cabinets didn’t compare to what you offered.
Our customer answered: The brick and mortar stores are impossible to work with! Finding someone helpful was a process and the quality of the cabinets didn’t compare to what you offered.
05/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: Virginia had excellent ideas and provided really great images. The quality of the cabinets is excellent and you can even get certain custom-type cabinets here!
Our customer answered: Virginia had excellent ideas and provided really great images. The quality of the cabinets is excellent and you can even get certain custom-type cabinets here!
05/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Better choices! The big stores are too expensive.
Our customer answered: Better choices! The big stores are too expensive.
05/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: Thank you for making choosing and ordering my bathroom cabinets so easy and affordable! I got a much higher quality cabinet, even though it’s one of your lower end models (white shaker), for much less money than I have found locally. And thanks for making everything available online — I didn’t have to call about anything! I would recommend you to anyone and plan to order more in the future.
Our customer answered: Thank you for making choosing and ordering my bathroom cabinets so easy and affordable! I got a much higher quality cabinet, even though it’s one of your lower end models (white shaker), for much less money than I have found locally. And thanks for making everything available online — I didn’t have to call about anything! I would recommend you to anyone and plan to order more in the future.
04/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Quality of products and prices
Our customer answered: Quality of products and prices
04/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: All of the representatives were extremely helpful and were able to answer all of my questions.
Our customer answered: All of the representatives were extremely helpful and were able to answer all of my questions.
04/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: You have a very helpful staff. We were very pleased and the help we received was great.
Our customer answered: You have a very helpful staff. We were very pleased and the help we received was great.
04/2018
When asked: Why did you decide to purchase from Willow Lane Cabinetry instead of a brick and mortar store?
Our customer answered: You had a great cabinet selection and more options than just basic options and sizes. The designer I had was really helpful and had some creative ideas.
Our customer answered: You had a great cabinet selection and more options than just basic options and sizes. The designer I had was really helpful and had some creative ideas.
04/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: The whole design process was quick and easy. I was able to see how my kitchen would look before ordering and the plans I received at the end were really helpful during installation. I get so many compliments on my new cabinets and my space feels so much cleaner and organized.
Our customer answered: The whole design process was quick and easy. I was able to see how my kitchen would look before ordering and the plans I received at the end were really helpful during installation. I get so many compliments on my new cabinets and my space feels so much cleaner and organized.
04/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: The style, price, quality, options – everything was top notch!
Our customer answered: The style, price, quality, options – everything was top notch!
04/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: I didn’t have any local options that were affordable and had the cabinets that I needed. I went online and found you guys and you made this whole project come to life!
Our customer answered: I didn’t have any local options that were affordable and had the cabinets that I needed. I went online and found you guys and you made this whole project come to life!
04/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: Rachel was such a big help and always available to answer my questions. She also saved me from making some really big (and probably costly) mistakes so it was great to have someone holding my hand throughout the entire process.
Our customer answered: Rachel was such a big help and always available to answer my questions. She also saved me from making some really big (and probably costly) mistakes so it was great to have someone holding my hand throughout the entire process.
04/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: I buy everything online and figured why not my bathroom cabinets too? The ratings were great and so I gave it a try!
Our customer answered: I buy everything online and figured why not my bathroom cabinets too? The ratings were great and so I gave it a try!
04/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: I was really happy with the way everything turned out. I ordered all of my cabinets online (with the help of my contractor who told me what to order). I received my cabinets when they said they would be delivered and my contractor installed them with no issues. He told me these were some of the best cabinets he had worked with and he’s done some really expensive kitchens before!
Our customer answered: I was really happy with the way everything turned out. I ordered all of my cabinets online (with the help of my contractor who told me what to order). I received my cabinets when they said they would be delivered and my contractor installed them with no issues. He told me these were some of the best cabinets he had worked with and he’s done some really expensive kitchens before!
04/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: I had a great experience from beginning to end. My designer, live chat agent, and customer service agent were all superb!
Our customer answered: I had a great experience from beginning to end. My designer, live chat agent, and customer service agent were all superb!
04/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Good reviews and good price during the sale!
Our customer answered: Good reviews and good price during the sale!
04/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: You have a very helpful staff. We were very pleased and the help we received was great.
Our customer answered: You have a very helpful staff. We were very pleased and the help we received was great.
04/2018
When asked: Why did you decide to purchase from Willow Lane Cabinetry instead of a brick and mortar store?
Our customer answered: Price and style – you were better overall.
Our customer answered: Price and style – you were better overall.
04/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: We narrowed it down to 3 styles and the designer did all three finishes in a design and priced them as well. They even explained the differences in quality and finishes. My designer always got back to me same day or next. I placed the order and received an email from the designer the next day making sure we had everything. We made a couple last minute changes and missed a filler piece. Good catch by him. We are super happy with everything so far. I will be using your company in the future!
Our customer answered: We narrowed it down to 3 styles and the designer did all three finishes in a design and priced them as well. They even explained the differences in quality and finishes. My designer always got back to me same day or next. I placed the order and received an email from the designer the next day making sure we had everything. We made a couple last minute changes and missed a filler piece. Good catch by him. We are super happy with everything so far. I will be using your company in the future!
04/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: The style was perfect and price was right! The quality of the cabinets seems very good as well!
Our customer answered: The style was perfect and price was right! The quality of the cabinets seems very good as well!
04/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Convenience and no hovering sales people!
Our customer answered: Convenience and no hovering sales people!
04/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: Quality product, variety of styles, easy to order, and I have an 18 monrh old so this gave me the flexibility to do it when I had time.
Our customer answered: Quality product, variety of styles, easy to order, and I have an 18 monrh old so this gave me the flexibility to do it when I had time.
04/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: I found better products online and it was much more convenient.
Our customer answered: I found better products online and it was much more convenient.
04/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: My designer was fantastic and showed me exactly what my kitchen will look like prior to ordering. I received so much help and my designer helped me avoid some really costly mistakes I was making!
Our customer answered: My designer was fantastic and showed me exactly what my kitchen will look like prior to ordering. I received so much help and my designer helped me avoid some really costly mistakes I was making!
03/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: Your website was easy to use and the quality and price of the cabinets was great!
Our customer answered: Your website was easy to use and the quality and price of the cabinets was great!
03/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Design, quality, features, and free shipping!
Our customer answered: Design, quality, features, and free shipping!
03/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: I loved my designer! We went through several iterations and she was patient and came back with a wonderful design.
Our customer answered: I loved my designer! We went through several iterations and she was patient and came back with a wonderful design.
03/2018
When asked: Why did you decide to purchase from Willow Lane Cabinetry instead of a brick and mortar store?
Our customer answered: The stores were not very supportive of my project. They were trying to sell high end cabinets only and I assume they were commission based only. This was not what I needed or wanted so I’m glad I found this as another option.
Our customer answered: The stores were not very supportive of my project. They were trying to sell high end cabinets only and I assume they were commission based only. This was not what I needed or wanted so I’m glad I found this as another option.
03/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Absolutely the best cabinets for the price and I loved the selection!
Our customer answered: Absolutely the best cabinets for the price and I loved the selection!
03/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: You had better quality than the big box stores! Everything was great from start to finish!
Our customer answered: You had better quality than the big box stores! Everything was great from start to finish!
03/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: Our process was fantastic from start to finish! You were quick to reply to our questions and customer service was out of this world. Our designer walked us through every step of the process with a lot of patience! I would highly recommend your company!! Thank you for all your help!
Our customer answered: Our process was fantastic from start to finish! You were quick to reply to our questions and customer service was out of this world. Our designer walked us through every step of the process with a lot of patience! I would highly recommend your company!! Thank you for all your help!
03/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: Outstanding customer service!
Our customer answered: Outstanding customer service!
03/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: I got a much higher quality cabinet even though it’s one of your lower end models for much less money than I have found locally.
Our customer answered: I got a much higher quality cabinet even though it’s one of your lower end models for much less money than I have found locally.
03/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: Thank you for helping me choose and order my bathroom cabinets. It was so easy and affordable! I would recommend you to anyone and plan to order more in the future!
Our customer answered: Thank you for helping me choose and order my bathroom cabinets. It was so easy and affordable! I would recommend you to anyone and plan to order more in the future!
03/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: You had great prices and selection and offered lots of support! Overall, great experience!
Our customer answered: You had great prices and selection and offered lots of support! Overall, great experience!
03/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: You had a great selection and with the sale pricing we were thrilled that we got everything in our budget!
Our customer answered: You had a great selection and with the sale pricing we were thrilled that we got everything in our budget!
03/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: We bought white vanities from Willow Lane and were delighted with the quality of the product. They arrived undamaged and ready to install!
Our customer answered: We bought white vanities from Willow Lane and were delighted with the quality of the product. They arrived undamaged and ready to install!
03/2018
When asked: Why did you decide to purchase from Willow Lane Cabinetry instead of a brick and mortar store?
Our customer answered: Quicker delivery and the quality seemed to be better.
Our customer answered: Quicker delivery and the quality seemed to be better.
03/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Good quality product for a great price!
Our customer answered: Good quality product for a great price!
03/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: You had good prices and an easy to use website. We went to a big box store and had a consultation and it was twice the price.
Our customer answered: You had good prices and an easy to use website. We went to a big box store and had a consultation and it was twice the price.
03/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: My designer was responsive and had great ideas. We really enjoyed working with her and love our new kitchen. We get compliments all the time!
Our customer answered: My designer was responsive and had great ideas. We really enjoyed working with her and love our new kitchen. We get compliments all the time!
03/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: Your customer service was far superior than any other company we’ve worked with. Friendly, quick, responsive, and caring – it’s hard to find these days! Really great experience!
Our customer answered: Your customer service was far superior than any other company we’ve worked with. Friendly, quick, responsive, and caring – it’s hard to find these days! Really great experience!
03/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: I liked your cabinet selection better and was able to get a better quality cabinet without the upcharges.
Our customer answered: I liked your cabinet selection better and was able to get a better quality cabinet without the upcharges.
03/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: I didn’t have to stand around waiting to be helped!
Our customer answered: I didn’t have to stand around waiting to be helped!
02/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: I’m very happy with all aspects of my experience – from initial contact to designer service, shipping, and customer service. You are all top notch. Thanks so much!
Our customer answered: I’m very happy with all aspects of my experience – from initial contact to designer service, shipping, and customer service. You are all top notch. Thanks so much!
02/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Convenience, quality, and price!
Our customer answered: Convenience, quality, and price!
02/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: Our experience was great! The price was right in our range and the service was spectacular!
Our customer answered: Our experience was great! The price was right in our range and the service was spectacular!
02/2018
When asked: Why did you decide to purchase from Willow Lane Cabinetry instead of a brick and mortar store?
Our customer answered: Price, no taxes, and free shipping!
Our customer answered: Price, no taxes, and free shipping!
02/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Price, quality, and designers help!
Our customer answered: Price, quality, and designers help!
02/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: So far a good experience! The designer I worked with was really great and gave us great renderings. She always got back to us very quickly. Super easy and designing was fun and free!!
Our customer answered: So far a good experience! The designer I worked with was really great and gave us great renderings. She always got back to us very quickly. Super easy and designing was fun and free!!
02/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: I was tired of going store to store and then I found you guys. You had a great selection and great quality for a price that was well within my budget.
Our customer answered: I was tired of going store to store and then I found you guys. You had a great selection and great quality for a price that was well within my budget.
02/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: Your company was very helpful in designing our kitchen and answered all of my questions quickly!
Our customer answered: Your company was very helpful in designing our kitchen and answered all of my questions quickly!
02/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Much more convenient than going to stores and there was no sales tax!
Our customer answered: Much more convenient than going to stores and there was no sales tax!
02/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: You had a better selection than what I was finding in my local store!
Our customer answered: You had a better selection than what I was finding in my local store!
02/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: Great job! We are very impressed with the whole experience. Our designer has been GREAT and we even used her to design our laundry room as well as our kitchen :-) Customer experience for the cabinets that were damaged when shipped to our house has also be a GREAT experience! Very receptive and responsive. Even our contractor has been impressed with the whole process.
Our customer answered: Great job! We are very impressed with the whole experience. Our designer has been GREAT and we even used her to design our laundry room as well as our kitchen :-) Customer experience for the cabinets that were damaged when shipped to our house has also be a GREAT experience! Very receptive and responsive. Even our contractor has been impressed with the whole process.
02/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Quality, price, good reviews, and amazing design help!
Our customer answered: Quality, price, good reviews, and amazing design help!
02/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: Our designer, Virginia, was awesome. Easy to work with, quick to respond, and she understood what I wanted. She was an absolute joy to work with!
Our customer answered: Our designer, Virginia, was awesome. Easy to work with, quick to respond, and she understood what I wanted. She was an absolute joy to work with!
02/2018
When asked: Why did you decide to purchase from Willow Lane Cabinetry instead of a brick and mortar store?
Our customer answered: Great sale price and the quality of the cabinets are great!
Our customer answered: Great sale price and the quality of the cabinets are great!
02/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Price, quality, and designers help!
Our customer answered: Price, quality, and designers help!
02/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: I am so happy with the whole process because your company was so easy to work with. I can’t wait to have my new cabinets installed!
Our customer answered: I am so happy with the whole process because your company was so easy to work with. I can’t wait to have my new cabinets installed!
02/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: This whole process was really easy for me. I love how the cabinets look, I love the soft close doors and drawers, and I love the savings in cash! I’ll definitely be coming back to do my next house!
Our customer answered: This whole process was really easy for me. I love how the cabinets look, I love the soft close doors and drawers, and I love the savings in cash! I’ll definitely be coming back to do my next house!
02/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: Your company exceeded my expectations from the design stage through the delivery of the cabinets. I love the quality and am very happy with my purchase!
Our customer answered: Your company exceeded my expectations from the design stage through the delivery of the cabinets. I love the quality and am very happy with my purchase!
02/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: You get more for your money – it’s a better value!
Our customer answered: You get more for your money – it’s a better value!
02/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: I didn’t have to chase anyone down in the store to get help!
Our customer answered: I didn’t have to chase anyone down in the store to get help!
01/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Easy to order and liked the sale discounts!
Our customer answered: Easy to order and liked the sale discounts!
01/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: It is so easy to order your cabinets. The descriptions of the cabinets make it really easy and the cabinets are great quality- really well built!
Our customer answered: It is so easy to order your cabinets. The descriptions of the cabinets make it really easy and the cabinets are great quality- really well built!
01/2018
When asked: Why did you decide to purchase from Willow Lane Cabinetry instead of a brick and mortar store?
Our customer answered: It’s just easier and a lot more convenient!
Our customer answered: It’s just easier and a lot more convenient!
01/2018
When asked: Why did you decide to purchase from Willow Lane Cabinetry instead of a brick and mortar store?
Our customer answered: You had what I wanted and the price was right!
Our customer answered: You had what I wanted and the price was right!
01/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: It was a combination of quality, price, and value.
Our customer answered: It was a combination of quality, price, and value.
01/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: The whole experience was simple and to the point. The cabinets are extremely nice and great overall quality. We couldn’t beat the price and get the same quality elsewhere. Thank you for making my first kitchen remodel so simple. Lots of great choices and variety!
Our customer answered: The whole experience was simple and to the point. The cabinets are extremely nice and great overall quality. We couldn’t beat the price and get the same quality elsewhere. Thank you for making my first kitchen remodel so simple. Lots of great choices and variety!
01/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Looked like great quality and reasonable prices.
Our customer answered: Looked like great quality and reasonable prices.
01/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: My designer was very helpful and answered my emails quickly!
Our customer answered: My designer was very helpful and answered my emails quickly!
01/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: The service was a lot better and my designer was much more accessible.
Our customer answered: The service was a lot better and my designer was much more accessible.
01/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: The prices were a lot better and it was convenient to shop online.
Our customer answered: The prices were a lot better and it was convenient to shop online.
01/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Ease of shopping, low pressure atmosphere, and you were one of the few sites I found who offered the size cabinets I needed!
Our customer answered: Ease of shopping, low pressure atmosphere, and you were one of the few sites I found who offered the size cabinets I needed!
01/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: My designer was really quick in responding to my emails and making changes to our design. The images we received were really helpful and ultimately, sold us on the kitchen!
Our customer answered: My designer was really quick in responding to my emails and making changes to our design. The images we received were really helpful and ultimately, sold us on the kitchen!
01/2018
When asked: Why did you decide to purchase from Willow Lane Cabinetry instead of a brick and mortar store?
Our customer answered: Better pricing and quicker time frame
Our customer answered: Better pricing and quicker time frame
01/2018
When asked: Why did you decide to purchase from Willow Lane Cabinetry instead of a brick and mortar store?
Our customer answered: Good price and good quality – it was helpful to see the door sample, too.
Our customer answered: Good price and good quality – it was helpful to see the door sample, too.
01/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: The price was right where I needed it to be!
Our customer answered: The price was right where I needed it to be!
01/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Your customer service has been really helpful and easy to get in touch with.
Our customer answered: Your customer service has been really helpful and easy to get in touch with.
01/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: I was referred originally, liked the ease of the website and comparison section. The testimonials from other purchasers was a help, too!
Our customer answered: I was referred originally, liked the ease of the website and comparison section. The testimonials from other purchasers was a help, too!
01/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: I really enjoyed working with my kitchen designer! I am really excited about receiving my cabinets and looking forward to completing this project!
Our customer answered: I really enjoyed working with my kitchen designer! I am really excited about receiving my cabinets and looking forward to completing this project!
01/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: The website was really easy to use and the live chat agent was really helpful.
Our customer answered: The website was really easy to use and the live chat agent was really helpful.
01/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: The price, quality, and timeframe were the most important factors and you beat the competition!
Our customer answered: The price, quality, and timeframe were the most important factors and you beat the competition!
12/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: The prices, quality, and convenience.
Our customer answered: The prices, quality, and convenience.
12/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: Your cabinets are very good quality! It was really convenient to work with my designer and order everything online.
Our customer answered: Your cabinets are very good quality! It was really convenient to work with my designer and order everything online.
12/2017
When asked: Why did you decide to purchase from Willow Lane Cabinetry instead of a brick and mortar store?
Our customer answered: Financing was available, the quality of the cabinets, price, and style were all factors.
Our customer answered: Financing was available, the quality of the cabinets, price, and style were all factors.
12/2017
When asked: Why did you decide to purchase from Willow Lane Cabinetry instead of a brick and mortar store?
Our customer answered: The door sample was really helpful that I received and the price and quality were better than other places I had been.
Our customer answered: The door sample was really helpful that I received and the price and quality were better than other places I had been.
12/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: The BBB rating was really important and you had a good price
Our customer answered: The BBB rating was really important and you had a good price
12/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: It really was all about price for me and the Black Friday sale sealed the deal!
Our customer answered: It really was all about price for me and the Black Friday sale sealed the deal!
12/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: The design service was excellent and you had nice online pictures.
Our customer answered: The design service was excellent and you had nice online pictures.
12/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: Overall smooth experience. I love my sample and can’t wait to see all my cabinets. I got a terrific price!
Our customer answered: Overall smooth experience. I love my sample and can’t wait to see all my cabinets. I got a terrific price!
12/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Quality and price combo. IKEA has particle board boxes and that was a big no for me
Our customer answered: Quality and price combo. IKEA has particle board boxes and that was a big no for me
12/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Cost and everything was an upgrade with them. I also liked not having to go into a store to communicate with my designer.
Our customer answered: Cost and everything was an upgrade with them. I also liked not having to go into a store to communicate with my designer.
12/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: It was easy! And you had people that were knowledgeable and helpful!
Our customer answered: It was easy! And you had people that were knowledgeable and helpful!
12/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: Virginia made the whole process a breeze!
Our customer answered: Virginia made the whole process a breeze!
12/2017
When asked: Why did you decide to purchase from Willow Lane Cabinetry instead of a brick and mortar store?
Our customer answered: Contractor suggested. It was so easy and efficient and really about as mistake proof as one can get.
Our customer answered: Contractor suggested. It was so easy and efficient and really about as mistake proof as one can get.
12/2017
When asked: Why did you decide to purchase from Willow Lane Cabinetry instead of a brick and mortar store?
Our customer answered: Best quality for the price! I am retired with a townhome and a simple galley kitchen. Updated cabinets will be huge!
Our customer answered: Best quality for the price! I am retired with a townhome and a simple galley kitchen. Updated cabinets will be huge!
12/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: You had the right color and good quality! Rated well online, too!
Our customer answered: You had the right color and good quality! Rated well online, too!
12/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: The overall convenience was a major factor!
Our customer answered: The overall convenience was a major factor!
12/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: My designer was so professional, gave honest opinions, and just made the whole process fun and exciting. The designer was by far the selling point for us!
Our customer answered: My designer was so professional, gave honest opinions, and just made the whole process fun and exciting. The designer was by far the selling point for us!
12/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: I am very happy with my cabinet purchase thus far, we have not installed yet, but the purchase was easy!.
Our customer answered: I am very happy with my cabinet purchase thus far, we have not installed yet, but the purchase was easy!.
12/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: The price was low and the quality was high!.
Our customer answered: The price was low and the quality was high!.
12/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Better website, better customer service, better price, just overall- better!.
Our customer answered: Better website, better customer service, better price, just overall- better!.
11/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: You had what we wanted at a good price and the quality is great!
Our customer answered: You had what we wanted at a good price and the quality is great!
11/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: You had a great variety of cabinets and color choices and the customer service was fantastic from start to finish.
Our customer answered: You had a great variety of cabinets and color choices and the customer service was fantastic from start to finish.
11/2017
When asked: Why did you decide to purchase from Willow Lane Cabinetry instead of a brick and mortar store?
Our customer answered: The attention from our designer was outstanding and the door sample was beautiful.
Our customer answered: The attention from our designer was outstanding and the door sample was beautiful.
11/2017
When asked: Why did you decide to purchase from Willow Lane Cabinetry instead of a brick and mortar store?
Our customer answered: It was more convenient to shop online with a demanding job schedule. Also, the price and quality was better!
Our customer answered: It was more convenient to shop online with a demanding job schedule. Also, the price and quality was better!
11/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Good price and no sales tax!
Our customer answered: Good price and no sales tax!
11/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: The price, convenience, and received better design help!
Our customer answered: The price, convenience, and received better design help!
11/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: These cabinets are great quality and a friend had made a purchase, too, so it came highly recommended..
Our customer answered: These cabinets are great quality and a friend had made a purchase, too, so it came highly recommended..
11/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: The follow-ups on shipping and coordination were a great help. The customer service has been really great which made the whole experience a lot easier.
Our customer answered: The follow-ups on shipping and coordination were a great help. The customer service has been really great which made the whole experience a lot easier.
11/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Willow Lane’s Price and Quality.
Our customer answered: Willow Lane’s Price and Quality.
11/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Quality, price, and customer/contractor recommendations.
Our customer answered: Quality, price, and customer/contractor recommendations.
11/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: A co-worker (who is a real estate investor and flipper) spoke very highly on the quality for the price.
Our customer answered: A co-worker (who is a real estate investor and flipper) spoke very highly on the quality for the price.
11/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: We ordered from Willow Lane Cabinetry and used the design help, they laid out everything as we asked and made all of the changes we wanted until we got the look we liked. Even over the weekend, they responded quickly. All in all, made the decision to buy much easier knowing that the design was solid and we didn't miss anything.
Our customer answered: We ordered from Willow Lane Cabinetry and used the design help, they laid out everything as we asked and made all of the changes we wanted until we got the look we liked. Even over the weekend, they responded quickly. All in all, made the decision to buy much easier knowing that the design was solid and we didn't miss anything.
11/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: We have completed our first house remodel and have put the house on the market. Everyone loves the kitchen cabinets and glass front china cabinet. We added dark hardware to set off the white kitchen. Looks great!
Our customer answered: We have completed our first house remodel and have put the house on the market. Everyone loves the kitchen cabinets and glass front china cabinet. We added dark hardware to set off the white kitchen. Looks great!
11/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: Quick shipping, great customer service, excellent quality and a happy wife. What more can you say?
Our customer answered: Quick shipping, great customer service, excellent quality and a happy wife. What more can you say?
11/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Outstanding customer service – I felt comfortable with my order because of them!
Our customer answered: Outstanding customer service – I felt comfortable with my order because of them!
11/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Convenience, price and quality!
Our customer answered: Convenience, price and quality!
11/2017
When asked: Why did you devide to purchase through Willow Lane Cabinetry?
Our customer answered: Our friends’ kitchen turned out beautifully and they recommended Willow Lane Cabinetry because of the high quality and lower prices.
Our customer answered: Our friends’ kitchen turned out beautifully and they recommended Willow Lane Cabinetry because of the high quality and lower prices.
11/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: There was great ease in ordering the sample doors and then the quality of the doors we received was great. The pricing was great and the customer service (both online and phone) were wonderful each time I have needed them.
Our customer answered: There was great ease in ordering the sample doors and then the quality of the doors we received was great. The pricing was great and the customer service (both online and phone) were wonderful each time I have needed them.
11/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: We were referred by a friend who liked their cabinets. The packages that arrived were in great shape and we can’t wait to get them installed.
Our customer answered: We were referred by a friend who liked their cabinets. The packages that arrived were in great shape and we can’t wait to get them installed.
11/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: The website was really easy to use and the designer we worked with was really helpful and I didn’t have to stand around and wait for someone to help me like I would in a store.
Our customer answered: The website was really easy to use and the designer we worked with was really helpful and I didn’t have to stand around and wait for someone to help me like I would in a store.
10/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Best online website & service!
Our customer answered: Best online website & service!
10/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: My husband and I have used other flat pack/quick ship cabinetry places before, but this time, this kitchen was for "us" so I wanted something that looked nicer and had more options for my needs. Willow Lane, met those needs, from the first email! I sent my designer measurements and drawings and cabinet I was interested in and within a few hours... she had my kitchen designs ready! I changed my mind on cabinets a few times and she did it no problem!
Our customer answered: My husband and I have used other flat pack/quick ship cabinetry places before, but this time, this kitchen was for "us" so I wanted something that looked nicer and had more options for my needs. Willow Lane, met those needs, from the first email! I sent my designer measurements and drawings and cabinet I was interested in and within a few hours... she had my kitchen designs ready! I changed my mind on cabinets a few times and she did it no problem!
10/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: My experience with Rachel was so great! she had drawings same day, she adjusted my requests/changes quickly... very VERY Pleased - can't wait to get my cabinets!
Our customer answered: My experience with Rachel was so great! she had drawings same day, she adjusted my requests/changes quickly... very VERY Pleased - can't wait to get my cabinets!
10/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry instead of a brick and mortar store?
Our customer answered: Quick, durable, quality product and looks great
Our customer answered: Quick, durable, quality product and looks great
10/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: I LOVE the styles and prices. I am a General Contractor; have been for 30+ years.
Our customer answered: I LOVE the styles and prices. I am a General Contractor; have been for 30+ years.
10/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: Cabinets were as good as they looked online, Willow Lane cabinets were of good quality and shipping worked well to job site!
Our customer answered: Cabinets were as good as they looked online, Willow Lane cabinets were of good quality and shipping worked well to job site!
10/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: Overall happy with the whole experience. Everybody comments on the quality and design but you get a lot for your money compared to other cabinet stores!
Our customer answered: Overall happy with the whole experience. Everybody comments on the quality and design but you get a lot for your money compared to other cabinet stores!
10/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Better prices, best website, and better pictures of the cabinet accessories
Our customer answered: Better prices, best website, and better pictures of the cabinet accessories
10/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered:
Our customer answered:
10/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: After going to the big box stores and seeing how much they were charging for cabinets that I didn't feel were the best quality, I knew there had to be a different option.
Our customer answered: After going to the big box stores and seeing how much they were charging for cabinets that I didn't feel were the best quality, I knew there had to be a different option.
10/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Low prices for great quality!
Our customer answered: Low prices for great quality!
10/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Simply loved the product!
Our customer answered: Simply loved the product!
10/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Very easy and friendly staff
Our customer answered: Very easy and friendly staff
10/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry instead of a brick and mortar store?
Our customer answered: Cost/value ratio. We want to improve our home, but don't want to overspend for our area.
Our customer answered: Cost/value ratio. We want to improve our home, but don't want to overspend for our area.
10/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: Willow Lane Cabinetry was very easy to work with. Our designer Rachel was very helpful. We did the design through email and any changes or questions I had, she made quickly!
Our customer answered: Willow Lane Cabinetry was very easy to work with. Our designer Rachel was very helpful. We did the design through email and any changes or questions I had, she made quickly!
10/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Cabinets are nice quality and our designer Virginia was awesome. Good prices that were much better than Lowe’s
Our customer answered: Cabinets are nice quality and our designer Virginia was awesome. Good prices that were much better than Lowe’s
10/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: I am getting started on a major kitchen renovation, but I am not changing the footprint of my existing kitchen. Willow Lane has such a wide variety of choices and colors. Plus, I have some unique cabinet size needs due to the layout of the kitchen, and Willow Lane has the sizes I want as part of stock, making it easy to work with my existing layout - something I wasn't sure was going to be possible. The prices are reasonable for my size kitchen and the style and having financing options gives me additional flexibility with the budget. A win all the way around
Our customer answered: I am getting started on a major kitchen renovation, but I am not changing the footprint of my existing kitchen. Willow Lane has such a wide variety of choices and colors. Plus, I have some unique cabinet size needs due to the layout of the kitchen, and Willow Lane has the sizes I want as part of stock, making it easy to work with my existing layout - something I wasn't sure was going to be possible. The prices are reasonable for my size kitchen and the style and having financing options gives me additional flexibility with the budget. A win all the way around
10/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: First place I've seen that has a cabinet in stock that is remotely close to what I want.
Our customer answered: First place I've seen that has a cabinet in stock that is remotely close to what I want.
10/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: Outstanding experience start to finish.
Our customer answered: Outstanding experience start to finish.
10/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: I like the cabinets and the price!
Our customer answered: I like the cabinets and the price!
09/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Reviews and pricing seem good compared to others. Speed of shipping was also a big factor!
Our customer answered: Reviews and pricing seem good compared to others. Speed of shipping was also a big factor!
09/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Better choices for the price and Great Communication!
Our customer answered: Better choices for the price and Great Communication!
09/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Price point is wonderful especially for rentals, with a wide selection of colors and styles. Designers were extremely helpful!
Our customer answered: Price point is wonderful especially for rentals, with a wide selection of colors and styles. Designers were extremely helpful!
09/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Best value, labor day sale, and the website interface is very convenient compared to other websites.
Our customer answered: Best value, labor day sale, and the website interface is very convenient compared to other websites.
09/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: Great style and color selection. Easy process and nice value. Loved being able to order door samples first and then to have a designer help. All in all a great process.
Our customer answered: Great style and color selection. Easy process and nice value. Loved being able to order door samples first and then to have a designer help. All in all a great process.
09/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Cost and availability
Our customer answered: Cost and availability
09/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Good quality and good design
Our customer answered: Good quality and good design
09/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Well-made cabinets and easy to order online. Kitchen Designer, Kara, was very competent and advised me of what I needed for installation. Delivery went better than expected. Not quite finished installing but so far it's all been good!
Our customer answered: Well-made cabinets and easy to order online. Kitchen Designer, Kara, was very competent and advised me of what I needed for installation. Delivery went better than expected. Not quite finished installing but so far it's all been good!
09/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Love to shop online...Hate brick and mortar stores
Our customer answered: Love to shop online...Hate brick and mortar stores
09/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Brick and mortar stores are over-priced and the markup is crazy!
Our customer answered: Brick and mortar stores are over-priced and the markup is crazy!
09/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: I have been corresponding with Virginia Porten from your company. She has been fantastic!! We are coming very close to a final design as we speak. Virginia has been a godsend to me and my sister. She has fantastic ideas and is very patient and extremely helpful - Willow Lane Cabinetry is VERY fortunate to have such experienced employees. I've worked in retail home improvement sales for 35 plus years, the last 19 at The Home Depot as a millwork sales specialist, until I retired on January 31st of this year. I know how important it is to listen to the customer but not everyone has that mindset, but it seems that your company must realize that particular trait as an important one.
Our customer answered: I have been corresponding with Virginia Porten from your company. She has been fantastic!! We are coming very close to a final design as we speak. Virginia has been a godsend to me and my sister. She has fantastic ideas and is very patient and extremely helpful - Willow Lane Cabinetry is VERY fortunate to have such experienced employees. I've worked in retail home improvement sales for 35 plus years, the last 19 at The Home Depot as a millwork sales specialist, until I retired on January 31st of this year. I know how important it is to listen to the customer but not everyone has that mindset, but it seems that your company must realize that particular trait as an important one.
09/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: They were twice as much at the store for the same quality
Our customer answered: They were twice as much at the store for the same quality
09/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Price, availability, free design, reviews
Our customer answered: Price, availability, free design, reviews
09/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Good web site. Good quality and pricing. Chat line people very helpful.
Our customer answered: Good web site. Good quality and pricing. Chat line people very helpful.
09/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Price and incredible customer service!
Our customer answered: Price and incredible customer service!
09/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: The price and quality
Our customer answered: The price and quality
09/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: I heard rave reviews about quality and price.
Our customer answered: I heard rave reviews about quality and price.
09/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Seemed like quality cabinets with the right style and price.
Our customer answered: Seemed like quality cabinets with the right style and price.
09/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Because the prices were better.
Our customer answered: Because the prices were better.
09/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Better price and greater selection
Our customer answered: Better price and greater selection
08/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Customer service, styles cabinet availability, quality.
Our customer answered: Customer service, styles cabinet availability, quality.
08/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: I was impressed with the designer and then the low prices.
Our customer answered: I was impressed with the designer and then the low prices.
08/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Good reviews and pricing.
Our customer answered: Good reviews and pricing.
08/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: price and quality
Our customer answered: price and quality
08/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: Easy ordering, easy interface at website, quick shipping, nice to receive follow-up e-mail from Jocelyn, good overall communication throughout the process.
Our customer answered: Easy ordering, easy interface at website, quick shipping, nice to receive follow-up e-mail from Jocelyn, good overall communication throughout the process.
08/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Solid wood doors, top drawer cabinet design, overall aesthetic, affordability
Our customer answered: Solid wood doors, top drawer cabinet design, overall aesthetic, affordability
08/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: First place I've seen that has a cabinet in stock that is remotely close to what I want.
Our customer answered: First place I've seen that has a cabinet in stock that is remotely close to what I want.
08/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Best prices we found for the quality
Our customer answered: Best prices we found for the quality
08/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: No tax
Our customer answered: No tax
08/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: price, online reviews
Our customer answered: price, online reviews
08/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: I LOVE the styles and prices. I am a General Contractor; have been for 30+ years.
Our customer answered: I LOVE the styles and prices. I am a General Contractor; have been for 30+ years.
08/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Willow lane was recommended by a friend of mine who happens to be a contractor. He used the cabinets and loved the quality and affordability - will recommend to everyone I know!
Our customer answered: Willow lane was recommended by a friend of mine who happens to be a contractor. He used the cabinets and loved the quality and affordability - will recommend to everyone I know!
08/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Price/Quality/ Design Services were a big help
Our customer answered: Price/Quality/ Design Services were a big help
08/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Selection and price
Our customer answered: Selection and price
08/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: They had the style I wanted at a price I can afford
Our customer answered: They had the style I wanted at a price I can afford
08/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Great Price, ease of delivery.
Our customer answered: Great Price, ease of delivery.
08/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: Cabinets excellent quality! Very pleased. Our installer was very impressed with their quality!
Our customer answered: Cabinets excellent quality! Very pleased. Our installer was very impressed with their quality!
08/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: From my research best quality for your money.
Our customer answered: From my research best quality for your money.
08/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Hardwood cabinets are better than mdf. Willow Lane had the hardwood cabinetry I was looking for at an affordable price!
Our customer answered: Hardwood cabinets are better than mdf. Willow Lane had the hardwood cabinetry I was looking for at an affordable price!
08/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Good reviews, and quality is outstanding!
Our customer answered: Good reviews, and quality is outstanding!
07/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Looking for solid wood cabinets at a decent price, then noticed that there was a 40% off sale coming up! Was finally able to get quality cabinets within my budget.
Our customer answered: Looking for solid wood cabinets at a decent price, then noticed that there was a 40% off sale coming up! Was finally able to get quality cabinets within my budget.
07/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: price and convenience
Our customer answered: price and convenience
07/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: We went to 3 other cabinet places (two of them were big box stores and one was a specialty cabinet store) and Willow Lane was by far the best experience we had. Their prices and quality were better than the specialty cabinets, however we were able to take advantage of their 4th of July sale (40% off). Rachel was cooperative, prompt and met us were we needed to be in our budget. The ordering was easy and selecting the upgrades was specific to our needs and that made us feel very comfortable with the whole process. Thank you, Rachel. We really appreciate your time and effort you put into helping us design and purchase our cabinets.
Our customer answered: We went to 3 other cabinet places (two of them were big box stores and one was a specialty cabinet store) and Willow Lane was by far the best experience we had. Their prices and quality were better than the specialty cabinets, however we were able to take advantage of their 4th of July sale (40% off). Rachel was cooperative, prompt and met us were we needed to be in our budget. The ordering was easy and selecting the upgrades was specific to our needs and that made us feel very comfortable with the whole process. Thank you, Rachel. We really appreciate your time and effort you put into helping us design and purchase our cabinets.
07/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Just easier!
Our customer answered: Just easier!
07/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Quality, Designers, Fully Assembled, Good Value, Free Shipping
Our customer answered: Quality, Designers, Fully Assembled, Good Value, Free Shipping
07/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Great Website, Product and Price
Our customer answered: Great Website, Product and Price
07/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: I was impressed with the selection and especially the help that I received to order our new kitchen cabinets. There were numerous types and styles to choose from and with the free design help, I am certain we will end up with a great result. Thank you!
Our customer answered: I was impressed with the selection and especially the help that I received to order our new kitchen cabinets. There were numerous types and styles to choose from and with the free design help, I am certain we will end up with a great result. Thank you!
07/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Availability, price, selection and convenience.
Our customer answered: Availability, price, selection and convenience.
07/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Price, and help with design sold me on the product.
Our customer answered: Price, and help with design sold me on the product.
07/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Best combination of cabinets quality, price, and shipping!
Our customer answered: Best combination of cabinets quality, price, and shipping!
07/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Beautiful cabinets at an affordable price!
Our customer answered: Beautiful cabinets at an affordable price!
07/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Price, style and the designer was extremely helpful
Our customer answered: Price, style and the designer was extremely helpful
07/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: I am very pleased with the process of working with a designer and ordering my kitchen and bathroom cabinets through Willow Lane. The designer, Rachel, has been extremely helpful, responding the same day or next and being very patient with me as I changed my mind many times. She was very thorough and her design is beautiful. Haven't received the cabinets yet, but so far, very pleased!
Our customer answered: I am very pleased with the process of working with a designer and ordering my kitchen and bathroom cabinets through Willow Lane. The designer, Rachel, has been extremely helpful, responding the same day or next and being very patient with me as I changed my mind many times. She was very thorough and her design is beautiful. Haven't received the cabinets yet, but so far, very pleased!
07/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Loved quality, color, and cost!
Our customer answered: Loved quality, color, and cost!
07/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Cabinets are stunning! We are unable to locate anything like this in our area.
Our customer answered: Cabinets are stunning! We are unable to locate anything like this in our area.
07/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Quality and guarantee - oh and awesome service!!
Our customer answered: Quality and guarantee - oh and awesome service!!
07/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry?
Our customer answered: Virginia was very helpful, patient, knowledgeable, and a pleasure to work with!
Our customer answered: Virginia was very helpful, patient, knowledgeable, and a pleasure to work with!
07/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Price and quality
Our customer answered: Price and quality
07/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Wasn't happy with the cost from nearby stores, most of what they sell is MDF
Our customer answered: Wasn't happy with the cost from nearby stores, most of what they sell is MDF
07/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Looking for solid wood cabinets at a decent price, then noticed that there was a 40% off sale coming up! Was finally able to get quality cabinets within my budget!
Our customer answered: Looking for solid wood cabinets at a decent price, then noticed that there was a 40% off sale coming up! Was finally able to get quality cabinets within my budget!
07/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: I was overwhelmed at Lowe's and felt like they didn't really want to help much except give me a catalog of their cabinet lines - it was hard to get helped (waited for about 30 min for someone)
Our customer answered: I was overwhelmed at Lowe's and felt like they didn't really want to help much except give me a catalog of their cabinet lines - it was hard to get helped (waited for about 30 min for someone)
07/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Carb2 compliant, price, already assembled
Our customer answered: Carb2 compliant, price, already assembled
07/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Customer service was fabulous - Joselyn was great!
Our customer answered: Customer service was fabulous - Joselyn was great!
07/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Ease of browsing...no pressure to buy
Our customer answered: Ease of browsing...no pressure to buy
07/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Best quality and prices and free shipping.
Our customer answered: Best quality and prices and free shipping.
07/2017
When asked: Would you be willing to write a brief review of your experience with Willow Lane Cabinetry?
Our customer answered: What a great company to do business with. Exceptional Kitchen by Virginia, a dozen revisions and her concept is now a reality. Product quality was as promised and matched the sample door I purchased. I could not be happier with the way this project is taking shape
Our customer answered: What a great company to do business with. Exceptional Kitchen by Virginia, a dozen revisions and her concept is now a reality. Product quality was as promised and matched the sample door I purchased. I could not be happier with the way this project is taking shape
07/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Price, style, and quality
Our customer answered: Price, style, and quality
07/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Service was excellent
Our customer answered: Service was excellent
06/2017
When asked: Would you be willing to write a brief review of your experience with Willow Lane Cabinetry?
Our customer answered: My new cabinets are now installed and are awesome. I appreciated the quality of the cabinets and some of the nice details included and not charged extra for
Our customer answered: My new cabinets are now installed and are awesome. I appreciated the quality of the cabinets and some of the nice details included and not charged extra for
06/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Ease of ordering and I could take my time and not be talked into anything
Our customer answered: Ease of ordering and I could take my time and not be talked into anything
06/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Great product and great price.
Our customer answered: Great product and great price.
06/2017
When asked: Would you be willing to write a brief review of your experience with Willow Lane Cabinetry?
Our customer answered: Simply the best
Our customer answered: Simply the best
06/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Price and reviews
Our customer answered: Price and reviews
06/2017
When asked: Would you be willing to write a brief review of your experience with Willow Lane Cabinetry?
Our customer answered: We had a great experience designing our new kitchen cabinets. Our designer was very helpful and walked us through the process and helped fill in the gaps (literally) where needed as well as made great design suggestions. Price and being carb2 compliant were also very important deciding factors for us. Safety is a must for our family!
Our customer answered: We had a great experience designing our new kitchen cabinets. Our designer was very helpful and walked us through the process and helped fill in the gaps (literally) where needed as well as made great design suggestions. Price and being carb2 compliant were also very important deciding factors for us. Safety is a must for our family!
06/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: The personal assistance with the designer was a plus. I really appreciated the help. I only expected someone to answer a question and she comes up with the whole design layout and options for them. Virginia did a great job!
Our customer answered: The personal assistance with the designer was a plus. I really appreciated the help. I only expected someone to answer a question and she comes up with the whole design layout and options for them. Virginia did a great job!
06/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: The quality of the cabinets and the ordering was easy. I used the online chat and also one of the designers.
Our customer answered: The quality of the cabinets and the ordering was easy. I used the online chat and also one of the designers.
06/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: I needed guidance in the layout so your free design service really interested me. Virginia was so patient with all the changes I kept making. I researched how your cabinets were made and I was impressed with the quality. The 40% off was the icing on the cake!
Our customer answered: I needed guidance in the layout so your free design service really interested me. Virginia was so patient with all the changes I kept making. I researched how your cabinets were made and I was impressed with the quality. The 40% off was the icing on the cake!
06/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Free design service, which was great!!
Our customer answered: Free design service, which was great!!
06/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: The styles of cabinets...plus amazing design service!
Our customer answered: The styles of cabinets...plus amazing design service!
06/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Quality cabinets, price, endorsements
Our customer answered: Quality cabinets, price, endorsements
06/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Price & convenience
Our customer answered: Price & convenience
05/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: This site is so easy to use and has so many beautifully, well-crafted cabinets for any style home and any budget. I can't believe how affordable a new kitchen could be. We were turned off by the high prices at the big box stores, and decided to continue shopping around. Referred to Willow Lane by a family member, we were quickly impressed with the selection, options, and total price! We can't wait for our cabinets to arrive!
Our customer answered: This site is so easy to use and has so many beautifully, well-crafted cabinets for any style home and any budget. I can't believe how affordable a new kitchen could be. We were turned off by the high prices at the big box stores, and decided to continue shopping around. Referred to Willow Lane by a family member, we were quickly impressed with the selection, options, and total price! We can't wait for our cabinets to arrive!
05/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: We had a great experience. Everyone was helpful and quick to answer questions.
Our customer answered: We had a great experience. Everyone was helpful and quick to answer questions.
05/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Better quality and price.
Our customer answered: Better quality and price.
05/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Loved the color and the cabinet look.
Our customer answered: Loved the color and the cabinet look.
05/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Quality, price and no hassle shopping.
Our customer answered: Quality, price and no hassle shopping.
04/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Cheaper and easier selection also, a great variety of sizes and customizations.
Our customer answered: Cheaper and easier selection also, a great variety of sizes and customizations.
04/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Beautiful cabinets and affordable price.
Our customer answered: Beautiful cabinets and affordable price.
04/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: The ease of your site made shopping a breeze.
Our customer answered: The ease of your site made shopping a breeze.
04/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: I knew the style I liked, the sizes I needed, and your site was very easy to navigate.
Our customer answered: I knew the style I liked, the sizes I needed, and your site was very easy to navigate.
04/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Price, quality, and the free kitchen design!
Our customer answered: Price, quality, and the free kitchen design!
04/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Price, quality, and the fact that they arrive assembled, are solid wood with come standard with soft close drawers.
Our customer answered: Price, quality, and the fact that they arrive assembled, are solid wood with come standard with soft close drawers.
04/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Quality and price!
Our customer answered: Quality and price!
04/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: The price was awesome!
Our customer answered: The price was awesome!
04/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Free shipping, no sales tax, and great value.
Our customer answered: Free shipping, no sales tax, and great value.
03/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: I searched many sites...ordered and canceled. There was a huge 40% off Presidents Day sale that was so helpful to me to be able to order the beautiful cabinets I loved!
Our customer answered: I searched many sites...ordered and canceled. There was a huge 40% off Presidents Day sale that was so helpful to me to be able to order the beautiful cabinets I loved!
03/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Purchased several times before and were satisfied
Our customer answered: Purchased several times before and were satisfied
03/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Your customer service is great! There were 2 manufacturing defects in the crown molding that I received. I filed a claim on your form which was quick and easy. The very next day I was contacted by a rep and about 7 days later I had a new crown molding.
Our customer answered: Your customer service is great! There were 2 manufacturing defects in the crown molding that I received. I filed a claim on your form which was quick and easy. The very next day I was contacted by a rep and about 7 days later I had a new crown molding.
03/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Those stores were not helpful to me!
Our customer answered: Those stores were not helpful to me!
03/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Liked your cabinets and price and easy ordering online.
Our customer answered: Liked your cabinets and price and easy ordering online.
03/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Price and article in Fine Homebuilding Magazine. Absolutely great experience all the way around.
Our customer answered: Price and article in Fine Homebuilding Magazine. Absolutely great experience all the way around.
03/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Price and availability- delivery in 2 weeks instead of 6
Our customer answered: Price and availability- delivery in 2 weeks instead of 6
03/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Don't like what the big box stores offer and too expensive for quality that is offered. Also, our designer was patient and upfront and not pushy
Our customer answered: Don't like what the big box stores offer and too expensive for quality that is offered. Also, our designer was patient and upfront and not pushy
03/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Very good designer. Kat Marshal was big reason for my decision.
Our customer answered: Very good designer. Kat Marshal was big reason for my decision.
03/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Price, read good reviews, went to the studio to see product in person. and the quality looked very good. Free shipping was a great bonus too!
Our customer answered: Price, read good reviews, went to the studio to see product in person. and the quality looked very good. Free shipping was a great bonus too!
03/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Quality, price, and reviews
Our customer answered: Quality, price, and reviews
03/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Brick and mortar stores can’t come close to these prices!
Our customer answered: Brick and mortar stores can’t come close to these prices!
03/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: WONDERFUL experience, all of the staff was very helpful. I will recommend to everyone.
Our customer answered: WONDERFUL experience, all of the staff was very helpful. I will recommend to everyone.
03/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Quality, Price and great customer service. The staff at Willow Lane Cabinetry were very good at communicating with us.
Our customer answered: Quality, Price and great customer service. The staff at Willow Lane Cabinetry were very good at communicating with us.
02/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Our beautiful bathroom cabinets arrived today! I was immediately blown away with the quality and craftsmanship of the cabinets. They are just perfect and we really could not be happier. Aside from being completely ecstatic over my cabinets, I have been so impressed with the Willow Lane company as a whole. Throughout the ordering and waiting process, I contacted customer service reps on several occasions via email and their online chat. I was always helped with prompt and accurate information. On one occasion, a rep was now sure of the answer to my question and the emailed me later in the day with an answer. I was even sent pics of the interiors of particular cabinets upon request. Such a personal process. Honestly, I was not 100% comfortable making my cabinet purchase online as I would have preferred to see an actual cabinet, rather than a sample, but I am so happy that I took that chance. Ordering a sample cabinet door was very helpful. Bei ng able to see the quality of the door helped me make my decision to order through Willow Lane. The prices are extremely fair, customer service is top notch and the product is beautiful. I highly recommend this company!
Our customer answered: Our beautiful bathroom cabinets arrived today! I was immediately blown away with the quality and craftsmanship of the cabinets. They are just perfect and we really could not be happier. Aside from being completely ecstatic over my cabinets, I have been so impressed with the Willow Lane company as a whole. Throughout the ordering and waiting process, I contacted customer service reps on several occasions via email and their online chat. I was always helped with prompt and accurate information. On one occasion, a rep was now sure of the answer to my question and the emailed me later in the day with an answer. I was even sent pics of the interiors of particular cabinets upon request. Such a personal process. Honestly, I was not 100% comfortable making my cabinet purchase online as I would have preferred to see an actual cabinet, rather than a sample, but I am so happy that I took that chance. Ordering a sample cabinet door was very helpful. Bei ng able to see the quality of the door helped me make my decision to order through Willow Lane. The prices are extremely fair, customer service is top notch and the product is beautiful. I highly recommend this company!
02/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Liked the style, price, and that they were already assembled. Also, liked the fact that there were no pushy sales people, just helpful designers!
Our customer answered: Liked the style, price, and that they were already assembled. Also, liked the fact that there were no pushy sales people, just helpful designers!
02/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: I could not be happier with the quality. The videos were great. I went shopping for countertops and guess what the high end store was selling for cabinets.... mine. They were shocked that I had the same cabinets. Great price and great quality.
Our customer answered: I could not be happier with the quality. The videos were great. I went shopping for countertops and guess what the high end store was selling for cabinets.... mine. They were shocked that I had the same cabinets. Great price and great quality.
02/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Had more success and help from the Willow Lane designer. And the price and quality were far better.
Our customer answered: Had more success and help from the Willow Lane designer. And the price and quality were far better.
02/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Price and hassle free shopping
Our customer answered: Price and hassle free shopping
02/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Just received cabs and took a box apart. Shipped nicely, cabinet is in great shape and looks sweet. Will take my entire order apart in the next couple days. Design help from Vicky was awesome, could not have done it without her!
Our customer answered: Just received cabs and took a box apart. Shipped nicely, cabinet is in great shape and looks sweet. Will take my entire order apart in the next couple days. Design help from Vicky was awesome, could not have done it without her!
02/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: I could not find what I wanted at a reasonable price at the big box stores. Willow Lane offers a great product and helped me save several thousand compared to Home Depot
Our customer answered: I could not find what I wanted at a reasonable price at the big box stores. Willow Lane offers a great product and helped me save several thousand compared to Home Depot
02/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: As advertised the cabinets were delivered within the time frame, with no problems. Compared to other online companies that I have dealt with this has been my best online experience with no hassles. Cabinets are very nice and quality is as good as I would get in our local store.
Our customer answered: As advertised the cabinets were delivered within the time frame, with no problems. Compared to other online companies that I have dealt with this has been my best online experience with no hassles. Cabinets are very nice and quality is as good as I would get in our local store.
02/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: I liked the style of the cabinets and the retailer had credibility through the BBB and Norton.
Our customer answered: I liked the style of the cabinets and the retailer had credibility through the BBB and Norton.
02/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Best price and great styles! We bought the Society Shaker White and absolutely love them! Also saved a lot compared to quotes we received from local stores and other online retailers.
Our customer answered: Best price and great styles! We bought the Society Shaker White and absolutely love them! Also saved a lot compared to quotes we received from local stores and other online retailers.
02/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: I liked the quality of the materials/construction as well as the various styles available. MUCH better options than can be found locally for a similar price!
Our customer answered: I liked the quality of the materials/construction as well as the various styles available. MUCH better options than can be found locally for a similar price!
02/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: The price for the value was amazing! I am also happy that I'll be receiving my cabinets a week after ordering, rather than 5-6 weeks :)
Our customer answered: The price for the value was amazing! I am also happy that I'll be receiving my cabinets a week after ordering, rather than 5-6 weeks :)
02/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: I was very happy. I had questions and used the chat online and got immediate, honest answers to my questions.
Our customer answered: I was very happy. I had questions and used the chat online and got immediate, honest answers to my questions.
01/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Cabinets were every bit as lovely as the samples. Designers worked hard to help me. Even delivery was professional. You will be pleased. My contractor who sells cabinets from another company was impressed and wants to become a distributor.
Our customer answered: Cabinets were every bit as lovely as the samples. Designers worked hard to help me. Even delivery was professional. You will be pleased. My contractor who sells cabinets from another company was impressed and wants to become a distributor.
01/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Everyone over at Willow Lane was incredible! We had a wonderful experience and saved several thousand dollars over the quote we received from Home Depot. Everything was great.
Our customer answered: Everyone over at Willow Lane was incredible! We had a wonderful experience and saved several thousand dollars over the quote we received from Home Depot. Everything was great.
01/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Better value, better quality
Our customer answered: Better value, better quality
01/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: I was somewhat hesitant to purchase on line.......but read the reviews did some homework and decided to take a chance and I was happy I did. Love the cabinets . They are well made......smart looking and the cost was great. Was so happy with my Kitchen cabinets decided to upgrade my bathroom and my new vanity cabinet just came in.
Our customer answered: I was somewhat hesitant to purchase on line.......but read the reviews did some homework and decided to take a chance and I was happy I did. Love the cabinets . They are well made......smart looking and the cost was great. Was so happy with my Kitchen cabinets decided to upgrade my bathroom and my new vanity cabinet just came in.
01/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Great Quality and Cost. I was quite happy with my experience!
Our customer answered: Great Quality and Cost. I was quite happy with my experience!
01/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Quality, price, and the great help from Nicki the designer
Our customer answered: Quality, price, and the great help from Nicki the designer
01/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Better quality, good reviews, good feedback
Our customer answered: Better quality, good reviews, good feedback
01/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Initially saw their commercial on the DIY Network. Then after researching I found their prices, quality and choice to be much greater then our local stores.
Our customer answered: Initially saw their commercial on the DIY Network. Then after researching I found their prices, quality and choice to be much greater then our local stores.
01/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Quality, price, viewed it on DIY network, great customer service.
Our customer answered: Quality, price, viewed it on DIY network, great customer service.
01/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: You had a better selection and better pricing
Our customer answered: You had a better selection and better pricing
01/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Saw some of your cabinets in-person through a friend who had purchased them. They look awesome and when she told me the price I was floored! We just completed our purchase and saved well over $4,000 over our Lowes quote.
Our customer answered: Saw some of your cabinets in-person through a friend who had purchased them. They look awesome and when she told me the price I was floored! We just completed our purchase and saved well over $4,000 over our Lowes quote.
12/2016
Our beautiful bathroom cabinets arrived today! I was immediately blown away with the quality and craftsmanship of the cabinets. They are just perfect and we really could not be happier. Aside from being completely ecstatic over my cabinets, I have been so impressed with the Willow Lane company as a whole. Throughout the ordering and waiting process, I contacted customer service reps on several occasions via email and their online chat. I was always helped with prompt and accurate information. On one occasion, a rep was not sure of the answer to my question and the emailed me later in the day with an answer. I was even sent pics of the interiors of particular cabinets upon request. Such a personal process. Honestly, I was not 100% comfortable making my cabinet purchase online as I would have preferred to see an actual cabinet, rather than a sample, but I am so happy that I took that chance. Ordering a sample cabinet door was very helpful. Being able to see the quality of the door helped me make my decision to order through Willow Lane. The prices are extremely fair, customer service is top notch and the product is beautiful. I highly recommend this company!
- Dori G.
12/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Attractive cabinetry at good prices, and an incredible design service!
Our customer answered: Attractive cabinetry at good prices, and an incredible design service!
12/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Price and Quality and Selection, plus the assistance of the designer
Our customer answered: Price and Quality and Selection, plus the assistance of the designer
12/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: 1/3 of the price quoted at lowes. The online designer was great and gave us exactly what we asked for
Our customer answered: 1/3 of the price quoted at lowes. The online designer was great and gave us exactly what we asked for
12/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Design services, price and quality
Our customer answered: Design services, price and quality
12/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: After going to the big box stores and seeing how much they were charging for cabinets that I didn't feel were the best quality, I knew there had to be a different option.
Our customer answered: After going to the big box stores and seeing how much they were charging for cabinets that I didn't feel were the best quality, I knew there had to be a different option.
12/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Better construction and style options for the price.
Our customer answered: Better construction and style options for the price.
12/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Great price and quality
Our customer answered: Great price and quality
12/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Price and quality and customer service
Our customer answered: Price and quality and customer service
11/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Impressed with choices of cabinets and prices.
Our customer answered: Impressed with choices of cabinets and prices.
11/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: The quality of Willow Lane Cabinetry was equal to or better than the big box stores and the price was much less, plus great reviews on the internet.
Our customer answered: The quality of Willow Lane Cabinetry was equal to or better than the big box stores and the price was much less, plus great reviews on the internet.
11/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Cabinet quality and price, along with ease of ordering. The discounted prices allowed us to order more upscale cabinets.
Our customer answered: Cabinet quality and price, along with ease of ordering. The discounted prices allowed us to order more upscale cabinets.
11/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Quality, price, and working with Katherina has been great!
Our customer answered: Quality, price, and working with Katherina has been great!
11/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Huge selection of not- easily- found sizes - have a small kitchen with specific storage needs.
Our customer answered: Huge selection of not- easily- found sizes - have a small kitchen with specific storage needs.
11/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Jen did a killer job with all our questions, and design effort. Her effort is what closed the sale. You had the best customer experience by far. By the way, this followed through post sales as well... and the team that got the orders tracked, broken items (only a couple) and got everything moving promptly and with lots of communication. Stellar team.
Our customer answered: Jen did a killer job with all our questions, and design effort. Her effort is what closed the sale. You had the best customer experience by far. By the way, this followed through post sales as well... and the team that got the orders tracked, broken items (only a couple) and got everything moving promptly and with lots of communication. Stellar team.
11/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Quality cabinets, good prices, free design service
Our customer answered: Quality cabinets, good prices, free design service
11/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: We are comfortable making purchases on line from reputable companies.
Our customer answered: We are comfortable making purchases on line from reputable companies.
11/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Prices were much better than box stores. Didn't want to overbuild this remodel and wanted to stay within our budget. House needed a lot of other work as well.
Our customer answered: Prices were much better than box stores. Didn't want to overbuild this remodel and wanted to stay within our budget. House needed a lot of other work as well.
11/2016
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: I love the cabinets, they are amazing quality and the color is perfect!!
Our customer answered: I love the cabinets, they are amazing quality and the color is perfect!!
10/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: From my first interaction with Chrissy on the design team who provided prompt first class service in helping me design the most efficient use of my space, to the delivery of the cabinets that was very well executed, to the follow up by Samantha on the customer service team to make sure I was satisfied with everything the Company has been excellent in providing a first rate experience in shopping for my new kitchen cabinets. Thank you to the whole team for all the assistance, you deserve the highest customer service marks. Brian
Our customer answered: From my first interaction with Chrissy on the design team who provided prompt first class service in helping me design the most efficient use of my space, to the delivery of the cabinets that was very well executed, to the follow up by Samantha on the customer service team to make sure I was satisfied with everything the Company has been excellent in providing a first rate experience in shopping for my new kitchen cabinets. Thank you to the whole team for all the assistance, you deserve the highest customer service marks. Brian
10/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Price and quality, ease of online use
Our customer answered: Price and quality, ease of online use
10/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Price, Quality, and Style
Our customer answered: Price, Quality, and Style
10/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Great products, great prices
Our customer answered: Great products, great prices
10/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Price, reviews and construction quality.
Our customer answered: Price, reviews and construction quality.
10/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Price, style and quality . A cabinet like this was priced at Lowes and was 3 times as expensive for anything close to the quality of these cabinets.
Our customer answered: Price, style and quality . A cabinet like this was priced at Lowes and was 3 times as expensive for anything close to the quality of these cabinets.
10/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: I Just wanted to say thanks the whole crew at Willow Lane. From the first day, through the completed professional kitchen concept by Ellie, they were great. I could not be happier with the outcome of this project. Thanks again Jim
Our customer answered: I Just wanted to say thanks the whole crew at Willow Lane. From the first day, through the completed professional kitchen concept by Ellie, they were great. I could not be happier with the outcome of this project. Thanks again Jim
10/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: testimonials, quality, value
Our customer answered: testimonials, quality, value
10/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Awesome Customer Service as Vanessa was able to place hold our order on order as we had incorrect measurements and needed to revise the order with a few cabinets!!! Awesome and PROMPT service and delivery guy Brian Keith, as my husband had back surgery and he unloaded ALL Cabinets! Thank you Vanessa and thank you Brian!!!
Our customer answered: Awesome Customer Service as Vanessa was able to place hold our order on order as we had incorrect measurements and needed to revise the order with a few cabinets!!! Awesome and PROMPT service and delivery guy Brian Keith, as my husband had back surgery and he unloaded ALL Cabinets! Thank you Vanessa and thank you Brian!!!
10/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: To save mone and still be able to get nice cabinets
Our customer answered: To save mone and still be able to get nice cabinets
09/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Your company has been great so far.. the ordering was easy, I got financing, and believe me.. I am building out this building that I paid cash for.. I am strapped.. so this was a match made in heaven.
Our customer answered: Your company has been great so far.. the ordering was easy, I got financing, and believe me.. I am building out this building that I paid cash for.. I am strapped.. so this was a match made in heaven.
09/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: The price was much better
Our customer answered: The price was much better
09/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: The quality of the cabinets seem to be as good as the smaller stores that we have used but the cost was a lot less.
Our customer answered: The quality of the cabinets seem to be as good as the smaller stores that we have used but the cost was a lot less.
09/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Nice look for a great price.
Our customer answered: Nice look for a great price.
09/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: More expensive at the store and lesser quality and design.
Our customer answered: More expensive at the store and lesser quality and design.
09/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Liked the price for the quality and design.
Our customer answered: Liked the price for the quality and design.
09/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Less expensive
Our customer answered: Less expensive
09/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Quality and price. Details given when ordering made it easy to fit pieces into my plans.
Our customer answered: Quality and price. Details given when ordering made it easy to fit pieces into my plans.
09/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: I had a very good experience over all. The staff were very friendly and professional. The product was very nice when I received it. I still received support even when I was done purchasing the product.
Our customer answered: I had a very good experience over all. The staff were very friendly and professional. The product was very nice when I received it. I still received support even when I was done purchasing the product.
08/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: I ordered a sample door and the quality is amazing! And it was more then half the price I was quoted at Lowes!
Our customer answered: I ordered a sample door and the quality is amazing! And it was more then half the price I was quoted at Lowes!
08/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Price and great design help
Our customer answered: Price and great design help
08/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: The price was half of what we were quoted.
Our customer answered: The price was half of what we were quoted.
08/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: I ordered a sample door and loved the quality and price! Also, your customer service team is outstanding!
Our customer answered: I ordered a sample door and loved the quality and price! Also, your customer service team is outstanding!
07/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: love the customer service and price/style of the cabinets!
Our customer answered: love the customer service and price/style of the cabinets!
07/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Great second experience shopping with them.
Our customer answered: Great second experience shopping with them.
07/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Because the quality was better than a store
Our customer answered: Because the quality was better than a store
07/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Great Quality and very good prices. Designers are patient, and happy to refine initial designs.
Our customer answered: Great Quality and very good prices. Designers are patient, and happy to refine initial designs.
07/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: A great designer who was so helpful and answered all our questions. Also customer reviews and it appears the company makes sure the customer is satisfied and takes care of any problems they may have.
Our customer answered: A great designer who was so helpful and answered all our questions. Also customer reviews and it appears the company makes sure the customer is satisfied and takes care of any problems they may have.
07/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Right price good selection nicely laid out site and a better business bureau A+ rating
Our customer answered: Right price good selection nicely laid out site and a better business bureau A+ rating
07/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Found what we wanted at a reasonable price, got on-line help from your kitchen designer, get delivered to my door.
Our customer answered: Found what we wanted at a reasonable price, got on-line help from your kitchen designer, get delivered to my door.
06/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Very easy site and extremely friendly staff! Our designer worked tirelessly for us with our gazillion design changes we made. She made us feel like we were the only client she was working with. We highly recommend Willow Lane! OH, and the cabinets are beautiful!
Our customer answered: Very easy site and extremely friendly staff! Our designer worked tirelessly for us with our gazillion design changes we made. She made us feel like we were the only client she was working with. We highly recommend Willow Lane! OH, and the cabinets are beautiful!
06/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: We received a quote from Lowes for $6,000 more then Willow Lane Cabinetry and that did not include plywood boxes and soft close features. The cabinets are extremely high quality and Willow Lane's service is fantastic - we had 1 of our cabinets in the order arrive damaged and they shipped out a replacement immediately.
Our customer answered: We received a quote from Lowes for $6,000 more then Willow Lane Cabinetry and that did not include plywood boxes and soft close features. The cabinets are extremely high quality and Willow Lane's service is fantastic - we had 1 of our cabinets in the order arrive damaged and they shipped out a replacement immediately.
06/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Price, availability, free design, reviews, A+ BBB rating
Our customer answered: Price, availability, free design, reviews, A+ BBB rating
06/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Good prices, great quality and better selection for the money
Our customer answered: Good prices, great quality and better selection for the money
06/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Cheaper with better quality!
Our customer answered: Cheaper with better quality!
05/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Great reviews, A+ bbb rating, 20 year warranty, Price match
Our customer answered: Great reviews, A+ bbb rating, 20 year warranty, Price match
05/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: I loved the product, the style, color, and the assistance with design
Our customer answered: I loved the product, the style, color, and the assistance with design
05/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Cheaper and we liked the look of the online choices better
Our customer answered: Cheaper and we liked the look of the online choices better
04/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Good combination of quality and price. Liked the cabinets you had in your inventory
Our customer answered: Good combination of quality and price. Liked the cabinets you had in your inventory
04/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Price and quality, and retail stores were 5-10k more expensive
Our customer answered: Price and quality, and retail stores were 5-10k more expensive
04/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Expert kitchen design, cabinet quality and style, pricing.
Our customer answered: Expert kitchen design, cabinet quality and style, pricing.
04/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Wider selection of styles at competitive prices. Selection of traditional designs rather than more contemporary which dominated my second choice
Our customer answered: Wider selection of styles at competitive prices. Selection of traditional designs rather than more contemporary which dominated my second choice
04/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Quality, value, endorsement, positive reviews, video instructions, designer help.
Our customer answered: Quality, value, endorsement, positive reviews, video instructions, designer help.
04/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Price vs value. I was able to get more cabinet for same price.
Our customer answered: Price vs value. I was able to get more cabinet for same price.
04/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Quality and the color that we wanted
Our customer answered: Quality and the color that we wanted
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Good prices, quality product.
Our customer answered: Good prices, quality product.
03/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: My husband is a general contractor andbuild multi million dollar homes and large million dollar log cabins. We are building a new home for ourselves and trying to stay in a budget. My husband had heard about your store from other contractors so we decided to order a couple of door samples and see if we liked any of them. We were very surprised by the quality of the door samples and have been even more pleased by the actual cabinets now that we have them. We had our kitchen cabinets bid out by several local cabinet shops (some my husband uses all the time for his clients) and the price was morethen double the price to get them from you and the quality is not as great.
Our customer answered: My husband is a general contractor andbuild multi million dollar homes and large million dollar log cabins. We are building a new home for ourselves and trying to stay in a budget. My husband had heard about your store from other contractors so we decided to order a couple of door samples and see if we liked any of them. We were very surprised by the quality of the door samples and have been even more pleased by the actual cabinets now that we have them. We had our kitchen cabinets bid out by several local cabinet shops (some my husband uses all the time for his clients) and the price was morethen double the price to get them from you and the quality is not as great.
03/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Great quality. Ease of getting sample doors (within a couple of days of ordering them). Terrific designer who really helped answer all our questions. Online help. Great price for the quality.
Our customer answered: Great quality. Ease of getting sample doors (within a couple of days of ordering them). Terrific designer who really helped answer all our questions. Online help. Great price for the quality.
03/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Quality, price, variety of stock cabinet features, ease of ordering online, courtesy of personnel.
Our customer answered: Quality, price, variety of stock cabinet features, ease of ordering online, courtesy of personnel.
03/2016
When asked: Can you tell us two things we can do to improve your experience with our company?
Our customer answered: I have had a great experience. I did have to make a return claim but it was a very pleasurable experience. Marie dida n excellent job taking care of my needs!
Our customer answered: I have had a great experience. I did have to make a return claim but it was a very pleasurable experience. Marie dida n excellent job taking care of my needs!
03/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Best price and quality. Great customer service.
Our customer answered: Best price and quality. Great customer service.
03/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: I liked the price and read a lot of positive reviews.
Our customer answered: I liked the price and read a lot of positive reviews.
03/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Better bang for the buck. Higher quality
Our customer answered: Better bang for the buck. Higher quality
02/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Quality mainly. I just couldn't see spending all that money for particle board structure no matter how nice the face looked. And to all wood cabinets at the box store the price was several fold of yours.
Our customer answered: Quality mainly. I just couldn't see spending all that money for particle board structure no matter how nice the face looked. And to all wood cabinets at the box store the price was several fold of yours.
03/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Quality, price point and color selection
Our customer answered: Quality, price point and color selection
02/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Quality to price was big but Kelsey's help made everything possible. Between her renderings, measurement assistance, and installation plans it made it possible for us to do ourselves (mostly). This was a huge deciding factor and added greatly to our confidence in doing it ourselves and not relying on a contractor. Your people make you who you are as much as your product, Kelsey sets you apart and is why we were sure this was the right choice.
Our customer answered: Quality to price was big but Kelsey's help made everything possible. Between her renderings, measurement assistance, and installation plans it made it possible for us to do ourselves (mostly). This was a huge deciding factor and added greatly to our confidence in doing it ourselves and not relying on a contractor. Your people make you who you are as much as your product, Kelsey sets you apart and is why we were sure this was the right choice.
02/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Price, quality, and the friendly and professional service by Kelsey.
Our customer answered: Price, quality, and the friendly and professional service by Kelsey.
02/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: We liked the cabinet finish options, the quality was great, the price was way....way... better then having them made locally and you offered free shipping.
Our customer answered: We liked the cabinet finish options, the quality was great, the price was way....way... better then having them made locally and you offered free shipping.
02/2016
Over all, I am very impressed with Willow Lane Cabinetry and the staff. Comments from people coming in to look at the work that I have done has been very positive. The cabinets look great.
02/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Value. I purchased from Willow Lane once before and the cabinets were high quality, great style, and the price.
Our customer answered: Value. I purchased from Willow Lane once before and the cabinets were high quality, great style, and the price.
02/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Price was good and they came assembled.
Our customer answered: Price was good and they came assembled.
01/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Quality for the price, design help, reviews and warranty. Kelsey (our designer) was very helpful in thinking through and dealing with the many ways I changed my mind throughout the process.
Our customer answered: Quality for the price, design help, reviews and warranty. Kelsey (our designer) was very helpful in thinking through and dealing with the many ways I changed my mind throughout the process.
01/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: I really liked the quality of the cabinets. I received sample doors from another online store and the quality was not as good. Over all our experience with you as been wonderful! Vicky made my kitchen layout exactly how we wanted it! Also, the quality of the cabinets are great.
Our customer answered: I really liked the quality of the cabinets. I received sample doors from another online store and the quality was not as good. Over all our experience with you as been wonderful! Vicky made my kitchen layout exactly how we wanted it! Also, the quality of the cabinets are great.
01/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: The service with designer was outstanding! Price was the main factor in beginning, but after dealing with Home Depot and finding great service with you we decided to go with you.
Our customer answered: The service with designer was outstanding! Price was the main factor in beginning, but after dealing with Home Depot and finding great service with you we decided to go with you.
01/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Service and price. Service was key - and although we got decent service at "big box" and local stores, they never really listened to what we wanted and really understood the word "budget". It was always, "Well, that is a few hundred more - but worth it." After it was said and done, the budget was beyond repair! Again, I cannot stress enough how great the service was/is
Our customer answered: Service and price. Service was key - and although we got decent service at "big box" and local stores, they never really listened to what we wanted and really understood the word "budget". It was always, "Well, that is a few hundred more - but worth it." After it was said and done, the budget was beyond repair! Again, I cannot stress enough how great the service was/is
01/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: We were very skeptical of buy cabinets online. Both of us are very picky and really know what we want (designers pain!). We were very happy with the quality of the door sample we were provided - which was even better quality than the box store brands. However, by far the biggest reason was your amazing (and I don't say that lightly) service. I spoke with a lot of people - including Samantha & Kara - who were beyond helpful - and friendly (that's huge!). Our designer was so incredible to work with. He was so responsive and listened to all our feedback and gave really solid recommendations. Multiple times he responded extremely late (given I am on the West Coast). He even helped us "submit" our cart at midnight from his home office before a sale ended. That was above and beyond and can't thank him - and the whole team - enough!
Our customer answered: We were very skeptical of buy cabinets online. Both of us are very picky and really know what we want (designers pain!). We were very happy with the quality of the door sample we were provided - which was even better quality than the box store brands. However, by far the biggest reason was your amazing (and I don't say that lightly) service. I spoke with a lot of people - including Samantha & Kara - who were beyond helpful - and friendly (that's huge!). Our designer was so incredible to work with. He was so responsive and listened to all our feedback and gave really solid recommendations. Multiple times he responded extremely late (given I am on the West Coast). He even helped us "submit" our cart at midnight from his home office before a sale ended. That was above and beyond and can't thank him - and the whole team - enough!
12/2015
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Quality + Price + free design...You guys made it easy
Our customer answered: Quality + Price + free design...You guys made it easy
12/2015
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Price and quick and honest responses not playing games or giving me misinformation like I experienced prior to my search on the Internet
Our customer answered: Price and quick and honest responses not playing games or giving me misinformation like I experienced prior to my search on the Internet
12/2015
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Wide selection of colors, options, good price, recommendation from actual buyers we know
12/2015
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Service and price. Service was key - and although we got decent service at "big box" and local stores, they never really listened to what we wanted and really understood the word "budget". It was always, "Well, that is a few hundred more - but worth it." After it was said and done, the budget was beyond repair! Again, I cannot stress enough how great the service was/is.
Our customer answered: Service and price. Service was key - and although we got decent service at "big box" and local stores, they never really listened to what we wanted and really understood the word "budget". It was always, "Well, that is a few hundred more - but worth it." After it was said and done, the budget was beyond repair! Again, I cannot stress enough how great the service was/is.
12/2015
When asked: Can you tell us two things we can do to improve your experience with our company?
Our customer answered: PNope, we love our cabinets! The price point was great and we get lots of complements.
Our customer answered: PNope, we love our cabinets! The price point was great and we get lots of complements.
12/2015
When asked: Can you tell us two things we can do to improve your experience with our company?
Our customer answered: No, from the website to the customer service to the cabinets themselves I have no suggestions to make it better it is already great!...I can not tell you how many times I would send a late evening email to Kara the designer and I always heard back nearly immediately. I was shocked at her commitment to her employer...maybe this is a family owned business and she is part of the ownership...I was trully impressed with the customer service before I even ordered the products.
Our customer answered: No, from the website to the customer service to the cabinets themselves I have no suggestions to make it better it is already great!...I can not tell you how many times I would send a late evening email to Kara the designer and I always heard back nearly immediately. I was shocked at her commitment to her employer...maybe this is a family owned business and she is part of the ownership...I was trully impressed with the customer service before I even ordered the products.
11/2015
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Brick and mortar stores didn't have the selection at the price point I was willing to pay. You guys had great prices, selection (finish) and the free shipping.
Our customer answered: Brick and mortar stores didn't have the selection at the price point I was willing to pay. You guys had great prices, selection (finish) and the free shipping.
11/2015
When asked: Why did you decide to purchase through Willow Lane Cabinetry?
Our customer answered: Great customer service, quicksamples and very reasonable price
Our customer answered: Great customer service, quicksamples and very reasonable price