We pride ourselves in excellent, top notch customer service and your comments are the ultimate compliment. But don't take our word for it! Check out 100% real reviews from actual customers just like you.
05/2019
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Willow Lane Cabinetry is an excellent value and a great alternative to brick and mortar stores. This company was super easy to work with!
05/2019
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Price, quality, and speed of delivery.
05/2019
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: You had the color I wanted with outstanding quality.
05/2019
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Overall, it was very smooth experience! I loved my sample and can’t wait to see my cabinets! Terrific price!!
05/2019
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: I did not like having to go into a store to communicate with my designer. Also, everything was an upgrade at the local stores. I got the standard cabinets online which were an upgraded and more expensive item locally.
05/2019
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Price and solid wood cabinetry!
05/2019
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Everything seemed easier with your company. Your staff communicates well and handles everything!
05/2019
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Your site was easy to use and I liked how nothing timed out so I could browse for days while double checking measurements. When I did have questions I would use the live chat service to get a quick answer.
05/2019
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: The sample door sold me! Once I saw that, I knew I had found a great online company.
05/2019
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Short lead times! And I saw your cabinets at a friend’s house and was so impressed.
05/2019
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: The Willow Lane staff was very helpful and prompt to respond. It was a pretty easy process. I recommend ordering the door samples first. I will be back and highly recommend this company. The quality is very good and we are happy with our purchase.
05/2019
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Convenience.
05/2019
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Great website, prices, and your company is very organized.
05/2019
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: We were recommended by our contractor to go to Willow Lane for cabinets. We are very happy with our experience! We found a large variety of cabinets to choose from. We thought the customer education information was extremely interesting and helpful as we were making our decisions. We also loved the free rendering service, which supplied us with visuals of our kitchen. We haven’t received delivery as of yet, but are looking forward to seeing our beautiful cabinets!
05/2019
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Alex was the designer and she did a great job addressing all concerns and requirements in a timely fashion during the designing process.
05/2019
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Quality and price.
05/2019
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Good prices, speed of delivery and what I hope will be excellent quality. Also, the help from the designer made the experience much easier.
05/2019
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Price, responsiveness of the designer, and excellent design layout all made our experience fantastic.
05/2019
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: So much easier.
05/2019
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Price and solid wood cabinetry!
04/2019
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Virginia, our designer, was truly amazing. She answered all of our questions and gave us a very thoughtful and well laid out design. We are so happy we found Willow Lane.
04/2019
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Price, value for the money, and honest no-hassle advice.
04/2019
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Good quality products at great prices – I couldn’t find it anywhere else!
04/2019
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: The design staff was extremely helpful! I had a great experience and would highly recommend.
04/2019
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Willow Lane exceeded my expectations from the early design stage on through delivery! The cabinets themselves (Midtown White Shaker) are excellent in quality and I am very happy with my purchase.
04/2019
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Quality and price.
04/2019
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: You had the best pricing and the best value!
04/2019
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Willow Lane made our remodel very smooth! The cabinets are stellar compared to the big box stores. Someone was always there to assist no matter how many times you asked the same question. I would use you again and again for other projects… even our carpenter who builds cabinets from scratch was very impressed with the materials you used to construct the cabinets!
04/2019
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: My contractor said you had a better quality product and recommended your company over any local store!.
04/2019
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Willow Lane rocked my kitchen design! No matter how many times you call you are always greeted with a happy and helpful employee!
04/2019
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: I had a wonderful experience and the shipping was very fast. I was really impressed by the customer service and their follow-ups to make sure I was kept in the loop with my order.
04/2019
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: I live too far away from brick and mortar stores so this was the best option for me.
04/2019
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: The store I visited had an absurd turnaround time for designs and the lead time was outrageous.
04/2019
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: We were thrilled with Cathleen’s design! This, coupled with great price and quality, made the purchase an easy decision!
04/2019
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: The cabinets were great and we were able to install them ourselves! Purchasing pre-assembled was a time-saver for us and helped us get this renovation completed in time to list our house for the Spring market!
04/2019
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Our kitchen designer was amazing and really sold us with her excellent layout and fantastic communication.
04/2019
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Excellent communication with sales rep and my door sample was beautiful!
04/2019
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Great product, excellent design service, fast delivery! I was able to get the cabinets installed as soon as they arrived and am sitting in my beautiful new kitchen writing this review! I couldn’t be happier!
04/2019
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: We don’t have any comparable stores near us.
04/2019
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: You had the color and style I was looking for. The Tidewater color is really pretty and really pulled together my ‘cottage-style’ kitchen.
03/2019
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: My designer was so helpful and very prompt. He seemed to be very knowledgeable about the products and had some great ideas.
03/2019
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Pricing!
03/2019
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: The store I visited didn’t have the right color cabinet and style that I wanted.
03/2019
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: I had a very pleasant buying experience! Everything was smooth, easy, and you had everything I needed. I will definitely recommend Willow Lane to my friends and family!
03/2019
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Excellent service by Virginia and Kat. I was blown away by the images I received by my designer. They were so life-like and really helped me see how my kitchen would turn out. I had all of my questions answered and was always able to reach someone by phone without going through any automated voices!
03/2019
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: The excellent service and the competitive pricing that I received.
03/2019
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: My neighbor had a great experience and I loved their kitchen so I decided to give it a try, as well.
03/2019
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: I ordered the Midtown White Shaker and they are beautiful cabinets. I was able to get a couple of the cabinets customized to exactly what I needed for my space. My designer walked be through every process and I was so glad I had their help! The website was easy to use and understand and overall, I really enjoyed my experience with Willow Lane!
03/2019
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Price and convenience!
03/2019
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: My designer sold me! They put together a competitive price and included everything I needed so I didn’t have to shop at different stores.
03/2019
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: I purchased from Willow Lane previously and was happy with the price. The quality is better than what you would find anywhere else for this price point! The design service continues to be fantastic and the website is really easy to use.
03/2019
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: The price for the quality was better.
03/2019
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Large selection and great shopping experience!
03/2019
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: You are the best all-around company! All have bent over backwards to be helpful. The products are great quality and arrived in great shape.
03/2019
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Rachel was so helpful and I just loved her commitment to make sure every detail was perfect. I knew I wouldn’t get that anywhere else.
03/2019
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: The customer service. I tried working with a lot of different companies before making my final cabinetry decision. Willow Lane had the best service and I knew my order would be in good hands.
03/2019
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: I went ahead with my order because it was nice to deal with a designer specialist.
03/2019
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: From the beginning of the process I always had immediate response. I was assigned to a design specialist which made the process a lot smoother and easy to work with. She understood my vision and she provided me with several designs with immediate response. Truly happy with my experience.
03/2019
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Price! Also, your website worked well and made it easy.
03/2019
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: I was happy with my first purchase with your company and wanted to work with you guys again!
02/2019
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: We used Willow Lane for a bathroom renovation and mudroom update and really enjoyed working with our designer. Our rooms turned out beautifully! We will be back when we are ready to start the next project! I highly recommend Willow Lane Cabientry!
02/2019
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: I previously had a poor experience with a local store so I wanted to see what my other options were.
02/2019
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: The pricing is so much better!
02/2019
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: The quality of the cabinets at Willow Lane is amazing for the price point. Everything came assembled and ready to install which made our remodel move much quicker. I ordered some of the additional kitchen cabinet organizer/inserts and am really happy with how functional my cabinets are now!
02/2019
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: I love the Midtown White cabinets. They are beautiful and I get so many compliments from my neighbors and family. Ordering from Willow Lane was really easy and I would highly recommend their design service.
02/2019
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: The live chat agent answered all of my questions and the customer service team helped me feel comfortable with my order.
02/2019
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Willow Lane had what I needed in the right time frame and price range.
02/2019
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Virginia really helped me pull my order together and make sure I had everything I needed. I am really glad I had her as my designer because she added some cool features to my design that I wouldn’t have thought about otherwise. Overall, my experience was top knotch!
02/2019
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Time and convenience!
02/2019
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: You had the right color cabinet that I was looking for and the pricing was right where I wanted it to be!
02/2019
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: I found that the quality and price were better than the others I was comparing them to. The convenience of your site and kitchen design service really helped us make our decision in ordering with Willow Lane!
02/2019
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: We looked at both but were happiest with the combination of quality and value at Willow Lane.
02/2019
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Great selection, good prices!
02/2019
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: The pricing is so much better online! I really liked my designer and felt like they put a lot of time and effort into my plans.
02/2019
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: I bought the Midtown Grey and the cabinets are beautiful! They are high quality and I know they will last for a long time.
02/2019
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Great reviews from a friend.
02/2019
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Overall, your website worked well. The live chat service was helpful in answering some of my questions.
02/2019
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: I’m really happy with my experience! The customer service team was always friendly and really cared about making sure I felt comfortable with my order. They double checked my order to make sure it was correct and I knew they would step up if something went wrong.
02/2019
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: The convenience! I didn’t have to stand in line or make appointments to speak with someone.
02/2019
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Great prices! We purchased during a sale and felt like we got a really great deal on our cabinets.
01/2019
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Rachel was awesome! Knowledgeable and responsive. We feel we got great cabinets for the money and the process couldn’t have been easier!< span>
01/2019
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Better prices and quality.
01/2019
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: To save money... and to save a headache!
01/2019
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: So far so good! From designer to delivery, things have been great! We are very pleased, overall!
01/2019
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Alexandra was very helpful during the designing and ordering process. I have told friends, neighbors, co-workers, and family about Willow Lane Cabinetry!
01/2019
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Great reviews from a friend.
01/2019
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: The pricing was right for my budget and the samples were great!
01/2019
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Everything was easy. Website navigation to checkout mad it easy to find what I wanted at a great price. Shipping was very quick as well.
01/2019
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: The color matched what I wanted and the price matched, too!
01/2019
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Great choices, prices, and website!
1/2019
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: My friend purchased through Willow Lane and was raving about their experience.
1/2019
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Price and convenience of designing from home.
1/2019
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Price/value, ease of purchase, and always available on my schedule.
1/2019
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: A+ customer service from start to finish! Ordering was easy, and cabinets arrived in a very timely manner. You really get to experience the bang-for-your-buck value. Willow Lane should be your go-to for any cabinet purchase!
1/2019
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Awesome people, great cabinets!
1/2019
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Customer service was great and I knew my purchase would be in good hands.
1/2019
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: We spent over a year planning our renovation and our designer, Chrissy, was great. She was patient and responsive, even on revision 100!
1/2019
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: We spent over two years planning our renovation and our designer, Chrissy, was great. She was patient and responsive, even on revision 100!
1/2019
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: I couldn’t find anything comparable. I found the best quality for a less expensive price online.
1/2019
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: I was blown away by the level of service I received. The designers are fantastic, and the customer service was excellent. I actually enjoyed doing a renovation and now the possibilities are endless in my home because I know Willow Lane will help me along the way!
12/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Great product and we liked the Shaker color!
12/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Your interface was so easy to use plus you had a great variety of prices and pieces. It’s like asking why did you buy from Amazon instead of Walmart.
12/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: You had a wide variety of prices and quality when it came to the cabinetry.
12/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: I really liked the color, quality, and value of the cabinets. My designer was very responsiveness and helpful and I just had a great experience, overall!.
12/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Virginia was super helpful. Her design of our kitchen was exactly what I wanted/was looking for. She took all my “wishes” and made them fit in the space. Would highly recommend this company!! The price of the cabinets was affordable and in my budget.
12/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: The customer service was outstanding and the cabinets are great quality!
12/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Rachel Sabo was very attentive to my design. When I was finally ready to purchase, she went above and beyond to make it a success. She deserves a commission bonus! I wish I had employees like her.
12/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: We spent over two years planning our renovation and our designer, Chrissy, was great. She was patient and responsive, even on revision 100!
12/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Better selection, and a quicker response!
12/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: I loved the cabinetry selection and door styles. The website was really easy to use and the live chat feature was helpful. I would highly recommend this company to anyone and plan to return for my bathroom in a year!
12/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: It was an easy process and I liked the door style choices. Everything just seemed to work from beginning to end.
12/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: My contractor recommended Willow Lane Cabinetry so we decided to use them. The pricing was excellent, and the quality of our cabinets is fantastic. Our contractor does several kitchen installations a year and said he always prefers to Willow Lane because of how helpful everyone is and how easy the website is to use.
12/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: No sales tax! And better pricing than anything I could find locally.
12/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: My designer was a true gem! She was very responsive, quick, and had great ideas. I really enjoyed working with her and would highly recommend Willow Lane to everyone.
12/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: It seemed so much more convenient to order online and really take my time in thinking about what I wanted.
12/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: The time frame, price, and quality seemed to check all the boxes!
12/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: My live chat representative was very knowledgeable and quick in her responses. I found it very helpful to be able to use this feature.
12/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Desiree and I were exchanging quite a few emails and she was always very professional, timely, and super knowledgeable.
12/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: There are a million and one reasons but to simplify, it’s just more convenient!
12/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: My designer! I couldn’t have done it without her and fully trusted her opinions and advice. I really enjoyed working with her and will definitely be back when I start my bathroom renovation!
11/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: The amazing customer service really helped me feel confident about my order. This is a large purchase and I really felt like I had someone holding my hand the entire way. Every question answered, every concern addressed!
11/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: I have inspected the shipment and find it arrived in perfect condition. I want to take this opportunity to express my utmost appreciation in the way my concerns were handled. More companies, including the one I work in, could learn something about superior customer service from you and your company.
11/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Price, reviews, value, and design assistance. I really felt like Willow Lane had everything I was looking for.
11/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: I was really happy with my designer! She stuck with us through countless changes and additions to the plans. She was patient and really took the time to make sure we got what we were hoping for. When you are spending so much on something it’s important to feel the company you are working with cares for you. Willow Lane has definitely conveyed this!
11/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: It all came down to price and you guys beat everyone!
11/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: The fast and free delivery! And the price!!
11/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: I worked with very knowledgeable and helpful employees! I was very happy with my purchase, overall!
11/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: I had a great initial customer service experience prior to placing my order. I submitted a question via email and received an almost immediate response from Samantha Rougeux. Her timely response and willingness to work with me made the difference in me ordering from Willow Lane, as opposed to another vendor.
11/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: There are no brick and mortar stores within reasonable driving distance that offer the same combination of quality and value.
11/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Willow Lane had the items I needed and a great reputation. Other sellers had similar items but Willow Lane seemed more reputable.
11/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: The designer was amazing to work with – flexible and met our every need!
11/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: We worked with Virginia who tirelessly met our every need. She put her expertise to work designing our dream kitchen. On top of the prompt service, we were able to adjust or edit our design at any time since it was done online as opposed to going back into a store. She was patient and had great ideas for our space.
11/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Seemed more convenient and less of a hassle.
11/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: The site was really easy to use and whenever I called I was always greeted with a friendly voice. I was really happy with the level of service I received and will definitely be back for my next project!
11/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: The quality and pricing was better and I didn’t have to go in to the store and try to chase someone down to help me.
11/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Customer service, no sales tax, and free delivery!
11/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: My bathroom turned out beautifully! I couldn’t be happier with the cabinets, the pricing, my designer, and all the suggestions that were made along the way to make this my dream bathroom. No one was pushy or trying to sell me on something bigger/better. I felt like I could bounce ideas off my designer and get honest feedback. I really enjoyed my experience and would highly recommend to others!
11/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: I purchased cabinets for a mudroom was and was really pleased with how it turned out. I had to make a couple modifications on site to get what I wanted but overall, the pricing was right and I got better quality cabinets.
11/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: I buy everything online! Groceries, clothing, appliances, why not a full kitchen?
11/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: The reviews and level of service helped me decide that this was the place to purchase my kitchen from!
10/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: The price was right and the cabinets were good quality! Everything just seemed easier and quicker with Willow Lane.
10/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Willow Lane made a hard process seem easy and quick. The offering and presentation on the site made the purchase of new cabinets seamless. Shipping was well coordinated and smooth, no issues at all!
10/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Ease of purchase and availability.
10/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Great customer service! I can’t say enough good things about my designer and customer service agent. Everyone was so helpful, knowledgeable, and efficient. I have never experienced such amazing customer service like I did with Willow Lane.
10/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Better quality than what was available at a big box store (which mostly carry cabinets made with particle board), more style options, and better price for level of quality.
10/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Price, quality, and free delivery!
10/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Everything was better than expected! The quality of the cabinets, customer service, my designer – everything just exceeded every expectation I had. My installer comes next week to finish the kitchen, and everything is coming together beautifully. Thank you, Willow Lane!
10/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: I was trying to create a functional homework space for my kids and my designer made it happen! We have the perfect amount of storage and work space. My kids can’t complain anymore and that made the purchase so worth it!
10/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Better service and better product!
10/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: The price and quality, to me, were exceptional!
10/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: The design that I received and the pricing is what sealed the deal!
10/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Good reviews. I also liked the help from the designer and the cabinets were priced reasonably and good quality.
10/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: My designer was very good and knowledgeable about the products and process.
10/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: The customer service has been wonderful! I truly enjoyed working with my designer. I love my new kitchen and will be hosting a lot more now!
10/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Virginia was outstanding and so helpful. I can’t say enough good things about her. She helped my kitchen plans come to life and took care of my along the entire process.
10/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: The timeframe of the cabinets fit into my renovation schedule and the pricing was better than the other places I was comparing.
10/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Willow Lane sells everything you would need for a remodel which made it so easy to purchase. I was able to get everything in one place without the hassle of having to go into a Lowes. I am really happy with the outcome!
10/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: I was able to find the cabinets to create our new master bath vanity that I couldn’t find elsewhere. Once we found them, it was easy to place an order and we received our cabinets quickly so that we could start our project!
10/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: They didn’t have exactly what I wanted.
10/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Three great things: great quality, great price, great customer service!
09/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: The customer service was excellent! Every time I called or emailed I was always answered right away and every person was friendly and so helpful. It was such a pleasant experience and I knew my order would be in good hands.
09/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: You had better pricing and size options. The cabinets seemed to be better quality, too!
09/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: I ordered a bathroom vanity and Virginia did my design. The pictures she sent were wonderful and so detailed – I was blown away! She checked my order after it was placed to make sure everything was correct. The level of customer service was outstanding and I will definitely be back when I’m ready for my kitchen remodel.
09/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: I purchased cabinets for a bar area in my home and it turned out so nice! I sent in a picture that I found on Pinterest and my designer was able to replicate it almost exactly! I am so impressed with this company and can’t wait to show off my new entertainment space!
09/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: This company is FANTASTIC! I was able to get my cabinets, knobs/pulls, sink, and countertops all in one place! It was so easy to do it all in one place and have my designer help me pull everything together.
09/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: I ordered a sample door and loved the color and glazing and when comparing to other companies sample doors I just thought it was better quality so I decided to use Willow Lane.
09/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: SUPERB! Everything about this company is top-notch and my experience was wonderful. My designer was knowledgeable, the customer service agents were friendly, and I really felt that I was in good hands the whole time. That’s hard to find these days so I would highly recommend working with this company!
09/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: I’m a contractor and installed the Midtown White for a client. They love the cabinets and their kitchen looks so fresh and clean now. I work with Willow Lane a lot and continue to tell my clients to use these cabinets because they are good quality and the pricing is excellent.
09/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Convenience! Shopping online is the way to go for everything – even cabinets! It’s more efficient and the service is even better than in the stores.
09/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Vanessa was great – she answered all of my questions and helped me make sure I had everything for my order. She was a pleasure on the phone!
09/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: The cabinet choices, nice website, color choices, and quality were all deciding factors and you had each box checked!
09/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: The customer service was nothing but kind and helpful and helped us a lot in making decisions. They definitely were a major reason we decided to purchase through Willow Lane.
09/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: The design team worked around my schedule and was very accommodating. I really liked the price and quality of the cabinets and the whole process seemed more simple with Willow Lane!
09/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Our newly renovated master bathroom looks amazing and we are so happy with the outcome .Thank you Willow Lane for helping us and making this space feel fresh and updated!
09/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: I was able to get a couple custom type cabinets for my unique space and was really pleased with the help/service and pricing!
09/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Willow Lane was the most responsive out of the cabinet retailers that I had contacted for help. They always were available and made it seem like I was their number one priority every time I called or emailed.
09/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: I am officially done with my kitchen renovation and couldn’t have it done it without the help of my designer and Willow Lane. My kitchen is beautiful, and I finally have storage for everything and the layout makes sense! I am really excited and can’t wait to show it off. Thanks for the help Willow Lane!
09/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: I purchased my cabinets and counters through Willow Lane and everything was easy and exactly as I saw it from my design images. I didn’t have any issues with the install and I would highly recommend this company to anyone!
09/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Price, free shipping, and no sales tax!
09/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Virginia was fantastic and I would highly recommend working with her. She is very knowledgeable and friendly. I really enjoyed the design process and am really happy with my kitchen.
08/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: The quality of the products was superb!
08/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: My interaction with customer service blew me away. Everyone was so friendly and helpful and I felt really comfortable making my purchase because of that.
08/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: I worked with Virginia and she was fantastic. She provided great images of what our kitchen would look like and did all of the pricing for us. She even emailed after our order was placed because she had gone back, and double checked everything to make sure it was just right. She really took care of us through the whole process and I highly recommend working with her!
08/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: We ordered the Midtown White Shaker cabinets and are really impressed by them. We added bronze/gold hardware and it looks just like the images on my vision board on Pinterest! I get so many compliments and love my fresh, new kitchen!
08/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: The quality of the cabinets is great and I ordered during a sale so my price felt fair and very reasonable. I had a great experience working with my designer and plan to come back when I start my bathroom renovation.
08/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: I had been working with our local kitchen and bath store and was getting really frustrated by their service and their pricing seemed outrageous. I started looking online and found Willow Lane and was really impressed by my designer and the live chat agent so I decided to purchase here instead.
08/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: I purchase cabinets for a small office area in my home and was really happy with the outcome! My designer was able to provide a unique design for my space and it feels like I have custom cabinets that were made for my specific room measurements. I am really happy with Willow Lane and have already given your website to some of my co-workers and friends.
08/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: The quality of my cabinets is great and the pricing was very competitive with the other sites I had been looking at. I felt that I was getting better service at Willow Lane so decided to purchase here and am so glad I did. Overall, my experience was top notch!
08/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: I didn’t want to stand around waiting for someone to help me. I went online and my process seemed like it went a lot faster and smoother.
08/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Love my designer, Rachel! I can’t say enough good things about her. She had such great ideas and was so patient. Really great customer service and of course, my cabinets are beautiful!
08/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: It was easier and more affordable!
08/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: My designer! She was great to work with and really helped us feel comfortable with our purchase.
08/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Easy ordering. Good product! Overall, I’m happy with the purchase.
08/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Our process was fantastic from start to finish. Willow Lane was quick to reply to our questions and the customer service was out of this world.
08/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Love my cabinets! Our new kitchen is beautiful and our designer helped us add in some great organizational accessories.
08/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Great quality at a great price.
08/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: The quality and price was excellent. Our contractor was really amazed at how great the cabinets were for the price that we paid. We are really happy we found Willow Lane Cabinetry!
08/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: I purchased my bathroom vanity through Willow Lane and had such a great experience. Our designer helped us lay everything out and the cabinets cam assembled so it was easy to install! Overall, really great experience.
08/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: It was more convenient and the pricing was better.
08/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Excellent customer service!! Our live chat agent was really nice and able to answer all of our questions.
07/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Better selection and price for the quality of the cabinets.
07/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: The price was lower than the other companies I was comparing them to.
07/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Our designer was very helpful and available throughout the process of choosing the best kitchen design for our home.
07/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: I really enjoyed working with you guys and planning my kitchen. There are so many details that go into planning a kitchen and the designer helped me get it just right! Thank you for making this process easy and stress free!
07/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: The service was very helpful overall and the cabinets are very nice. I feel that I got a very nice quality cabinet at such a good price. I would highly recommend this company to everyone!
07/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Good quality and good prices!
07/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Price was excellent and the quality of the cabinets was great! I am so happy I found Willow Lane Cabinetry – after spending an hour waiting for someone to help me in my local home store I knew there had to be a better way! A big thank you to my designer who helped me along the way!
07/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: I purchased the Lexington Oatmeal Glaze and couldn’t be happier with them! I was even able to get a couple cabinets modified to fit a weird space in my room. These are great quality cabinets and such a fair price – I would highly recommend!
07/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: It was much more convenient and I was able think and plan in my home – look at inspiration pictures – and go back and forth with my designer until I had it just right. It was so simple.
07/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Excellent customer service. Excellent cabinetry. Excellent pricing. I am so pleased with my experience and am really happy with my new master bathroom!!
07/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: I liked the decorative accessories and many competitors did not offer this for bathroom vanities. You also had very competitive pricing!
07/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: You had more choices than any other company I’ve seen and much higher quality.
07/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: You were great from start to finish! The quality, price, and service were fantastic. Installation was a breeze and I would highly recommend this company.
07/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Willow Lane is fantastic! They were able to help me with the ordering process and any questions I needed answered.
07/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: The cabinets are beautiful and the installation was a breeze. We also ordered our countertops and we are so happy with how everything turned out.
07/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: The design help and your willingness to help me with price comparisons was the reason I chose to buy from you. No other company did that without wanting a $100 deposit!
07/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: I purchased the Belfast White cabinets for my laundry room. Easy to install and the fit and finish were very good. I also used the design service and that was very helpful. All of the people were pleasant to deal with and the quality of the cabinets is very good. All plywood, no particle board. Nice!
07/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Virginia helped me with my kitchen design and did a really great job! She gave some very thoughtful and detailed tips/ideas and I really couldn’t have done it without her help. I truly enjoyed my remodeling experience all because of Willow Lane Cabinetry!
07/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: It seemed so much easier to purchase online and the website was really easy to use.
07/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: This was such an easy remodel and the experience was stress free. I love my cabinets, loved working with my designer, and can’t say enough good things about this company. I have given this website to several friends and co-workers and highly recommend for anyone looking to remodel.
06/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Better value for good build quality and great online reviews.
06/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: I was able to buy higher quality cabinets for a less expensive price.
06/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Easy ordering and good product! Overall, I am happy with my cabinets and outcome and am not a pro by any means.
06/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: My designer was fantastic, the customer service agent was knowledgeable, and the cabinets are beautiful. I would highly recommend to anyone looking for cabinets!
06/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: The cabinets are beautiful and the installation was a breeze. We also ordered our countertops and we are so happy with how everything turned out.
06/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: The website was super easy to use and my designer checked over my order to make sure everything was correct. This company really does care about their customer’s satisfaction. It was a pleasant experience and I love my new kitchen!
06/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Does anyone like to wait in stores and make appointments? I much preferred working from home and at my own pace.
06/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Rachel was a fantastic designer and offered some really great ideas. We are really pleased with our new basement entertainment center!
06/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: I found that the quality of service was actually better online than what I was experiencing in stores.
06/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Willow Lane delivered exactly what they said they were going to and on time. They are a very trust-worthy company and I really enjoyed working with my designer.
06/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Price and the turnaround time to get the cabinets. The design was also the best!
06/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Price and quality! You had the best selection that I was able to find.
06/2018
When asked: Our customer answered: Virginia has been fantastic and I truly appreciated all of her help. Customer service was top-notch!
06/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: So far, we are very pleased with the customer service designing and ordering our kitchen!!
06/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: I was hesitant to make such a large purchase online but so far my experience has been great! Designer always willing to answer questions and respond in a timely manner. I’m excited to receive my cabinets and see the finished product!
06/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: My friend has done two kitchens with you guys and had wonderful results so I decided to give it a try! I was really impressed by the customer service and quality of the product.
06/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: The price! It was that much better online.
06/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Price , quality and the free kitchen design assistance. Virginia was professional, helpful and patient.
06/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Prices are reasonable and there is no pressure into buying right away.
06/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: By far best pricing and selection on cabinets. Beats big box stores and other online retailers. Great customer service reps and designers that assists you if needed. Top-notch service all around.
05/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: The quality and your shipping/delivery is quick! The value to cost ratio is the best that I’ve seen.
05/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: This is our second bathroom vanity order. The vanity cabinets are well made and we will definitely be using you for our kitchen!
05/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Our designer was fantastic to work with and she provided a lot of detailed information and gave some really great ideas. We love our new cabinets and I’m excited about cooking and be in the kitchen now!
05/2018
When asked: Why did you decide to purchase from Willow Lane Cabinetry instead of a brick and mortar store? Our customer answered: I wanted faster delivery and the price was a lot better than anything I have seen locally.
05/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Our contractor had used your company before and had nothing but good things to say about you so I decided to get it a try! I am so happy that I did because we love our cabinets and the process couldn’t have been any easier.
05/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: The customer service that you provide is fantastic. I haven’t worked with a company with such great service in a really long time and it’s refreshing to know it still exists!
05/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: I live overseas and it was really simple to order everything online.
05/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Our process was fantastic from start to finish. Willow Lane was quick to reply to our questions and the customer service was out of this world. Virginia was our designer and she walked us through every step of the process with patience and compassion. I would recommend Willow Lane to anyone and everyone. Thank you for all the help!
05/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Price!
05/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: We were absolutely thrilled with Rachel’s design. This coupled with great price and quality, made the purchase an easy decision.
05/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: A friend of mine used your cabinets and I helped to install them. They are great cabinets and very easy to install. There were no major problems that we encountered so I decided to do my own!
05/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Quality of the cabinets and outstanding price. These were about half of what Home Depot would charge.
05/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: We decided to use Willow Lane for our new kitchen due to the quality and price. I checked other local retailers and had to pay more for upgrades but your cabinets had it all included. I was very happy with my experience and I feel like I got a really good deal.
05/2018
When asked: Why did you decide to purchase from Willow Lane Cabinetry instead of a brick and mortar store? Our customer answered: I am not near a brick and mortar store. This is a great option since we are lacking stores in our area.
05/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: We talked to a professional cabinet maker and he confirmed they were very good cabinets and you can’t beat the price. We love them so far and are in the process of installing them now. We saved time by getting the pre-assembled cabinets and it was definitely worth it.
05/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: You have great deals, excellent quality, and create stylish designs. The purchase transaction was very smooth, and you are always there to help every step of the way. Very helpful website!
05/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: The brick and mortar stores are impossible to work with! Finding someone helpful was a process and the quality of the cabinets didn’t compare to what you offered.
05/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Virginia had excellent ideas and provided really great images. The quality of the cabinets is excellent and you can even get certain custom-type cabinets here!
05/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Better choices! The big stores are too expensive.
05/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Thank you for making choosing and ordering my bathroom cabinets so easy and affordable! I got a much higher quality cabinet, even though it’s one of your lower end models (white shaker), for much less money than I have found locally. And thanks for making everything available online — I didn’t have to call about anything! I would recommend you to anyone and plan to order more in the future.
04/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Quality of products and prices
04/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: All of the representatives were extremely helpful and were able to answer all of my questions.
04/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: You have a very helpful staff. We were very pleased and the help we received was great.
04/2018
When asked: Why did you decide to purchase from Willow Lane Cabinetry instead of a brick and mortar store? Our customer answered: You had a great cabinet selection and more options than just basic options and sizes. The designer I had was really helpful and had some creative ideas.
04/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: The whole design process was quick and easy. I was able to see how my kitchen would look before ordering and the plans I received at the end were really helpful during installation. I get so many compliments on my new cabinets and my space feels so much cleaner and organized.
04/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: The style, price, quality, options – everything was top notch!
04/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: I didn’t have any local options that were affordable and had the cabinets that I needed. I went online and found you guys and you made this whole project come to life!
04/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Rachel was such a big help and always available to answer my questions. She also saved me from making some really big (and probably costly) mistakes so it was great to have someone holding my hand throughout the entire process.
04/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: I buy everything online and figured why not my bathroom cabinets too? The ratings were great and so I gave it a try!
04/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: I was really happy with the way everything turned out. I ordered all of my cabinets online (with the help of my contractor who told me what to order). I received my cabinets when they said they would be delivered and my contractor installed them with no issues. He told me these were some of the best cabinets he had worked with and he’s done some really expensive kitchens before!
04/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: I had a great experience from beginning to end. My designer, live chat agent, and customer service agent were all superb!
04/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Good reviews and good price during the sale!
04/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: You have a very helpful staff. We were very pleased and the help we received was great.
04/2018
When asked: Why did you decide to purchase from Willow Lane Cabinetry instead of a brick and mortar store? Our customer answered: Price and style – you were better overall.
04/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: We narrowed it down to 3 styles and the designer did all three finishes in a design and priced them as well. They even explained the differences in quality and finishes. My designer always got back to me same day or next. I placed the order and received an email from the designer the next day making sure we had everything. We made a couple last minute changes and missed a filler piece. Good catch by him. We are super happy with everything so far. I will be using your company in the future!
04/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: The style was perfect and price was right! The quality of the cabinets seems very good as well!
04/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Convenience and no hovering sales people!
04/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Quality product, variety of styles, easy to order, and I have an 18 monrh old so this gave me the flexibility to do it when I had time.
04/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: I found better products online and it was much more convenient.
04/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: My designer was fantastic and showed me exactly what my kitchen will look like prior to ordering. I received so much help and my designer helped me avoid some really costly mistakes I was making!
03/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Your website was easy to use and the quality and price of the cabinets was great!
03/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Design, quality, features, and free shipping!
03/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: I loved my designer! We went through several iterations and she was patient and came back with a wonderful design.
03/2018
When asked: Why did you decide to purchase from Willow Lane Cabinetry instead of a brick and mortar store? Our customer answered: The stores were not very supportive of my project. They were trying to sell high end cabinets only and I assume they were commission based only. This was not what I needed or wanted so I’m glad I found this as another option.
03/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Absolutely the best cabinets for the price and I loved the selection!
03/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: You had better quality than the big box stores! Everything was great from start to finish!
03/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Our process was fantastic from start to finish! You were quick to reply to our questions and customer service was out of this world. Our designer walked us through every step of the process with a lot of patience! I would highly recommend your company!! Thank you for all your help!
03/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Outstanding customer service!
03/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: I got a much higher quality cabinet even though it’s one of your lower end models for much less money than I have found locally.
03/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Thank you for helping me choose and order my bathroom cabinets. It was so easy and affordable! I would recommend you to anyone and plan to order more in the future!
03/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: You had great prices and selection and offered lots of support! Overall, great experience!
03/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: You had a great selection and with the sale pricing we were thrilled that we got everything in our budget!
03/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: We bought white vanities from Willow Lane and were delighted with the quality of the product. They arrived undamaged and ready to install!
03/2018
When asked: Why did you decide to purchase from Willow Lane Cabinetry instead of a brick and mortar store? Our customer answered: Quicker delivery and the quality seemed to be better.
03/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Good quality product for a great price!
03/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: You had good prices and an easy to use website. We went to a big box store and had a consultation and it was twice the price.
03/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: My designer was responsive and had great ideas. We really enjoyed working with her and love our new kitchen. We get compliments all the time!
03/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Your customer service was far superior than any other company we’ve worked with. Friendly, quick, responsive, and caring – it’s hard to find these days! Really great experience!
03/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: I liked your cabinet selection better and was able to get a better quality cabinet without the upcharges.
03/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: I didn’t have to stand around waiting to be helped!
02/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: I’m very happy with all aspects of my experience – from initial contact to designer service, shipping, and customer service. You are all top notch. Thanks so much!
02/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Convenience, quality, and price!
02/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Our experience was great! The price was right in our range and the service was spectacular!
02/2018
When asked: Why did you decide to purchase from Willow Lane Cabinetry instead of a brick and mortar store? Our customer answered: Price, no taxes, and free shipping!
02/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Price, quality, and designers help!
02/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: So far a good experience! The designer I worked with was really great and gave us great renderings. She always got back to us very quickly. Super easy and designing was fun and free!!
02/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: I was tired of going store to store and then I found you guys. You had a great selection and great quality for a price that was well within my budget.
02/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Your company was very helpful in designing our kitchen and answered all of my questions quickly!
02/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Much more convenient than going to stores and there was no sales tax!
02/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: You had a better selection than what I was finding in my local store!
02/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Great job! We are very impressed with the whole experience. Our designer has been GREAT and we even used her to design our laundry room as well as our kitchen :-) Customer experience for the cabinets that were damaged when shipped to our house has also be a GREAT experience! Very receptive and responsive. Even our contractor has been impressed with the whole process.
02/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Quality, price, good reviews, and amazing design help!
02/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Our designer, Virginia, was awesome. Easy to work with, quick to respond, and she understood what I wanted. She was an absolute joy to work with!
02/2018
When asked: Why did you decide to purchase from Willow Lane Cabinetry instead of a brick and mortar store? Our customer answered: Great sale price and the quality of the cabinets are great!
02/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Price, quality, and designers help!
02/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: I am so happy with the whole process because your company was so easy to work with. I can’t wait to have my new cabinets installed!
02/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: This whole process was really easy for me. I love how the cabinets look, I love the soft close doors and drawers, and I love the savings in cash! I’ll definitely be coming back to do my next house!
02/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Your company exceeded my expectations from the design stage through the delivery of the cabinets. I love the quality and am very happy with my purchase!
02/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: You get more for your money – it’s a better value!
02/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: I didn’t have to chase anyone down in the store to get help!
01/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Easy to order and liked the sale discounts!
01/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: It is so easy to order your cabinets. The descriptions of the cabinets make it really easy and the cabinets are great quality- really well built!
01/2018
When asked: Why did you decide to purchase from Willow Lane Cabinetry instead of a brick and mortar store? Our customer answered: It’s just easier and a lot more convenient!
01/2018
When asked: Why did you decide to purchase from Willow Lane Cabinetry instead of a brick and mortar store? Our customer answered: You had what I wanted and the price was right!
01/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: It was a combination of quality, price, and value.
01/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: The whole experience was simple and to the point. The cabinets are extremely nice and great overall quality. We couldn’t beat the price and get the same quality elsewhere. Thank you for making my first kitchen remodel so simple. Lots of great choices and variety!
01/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Looked like great quality and reasonable prices.
01/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: My designer was very helpful and answered my emails quickly!
01/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: The service was a lot better and my designer was much more accessible.
01/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: The prices were a lot better and it was convenient to shop online.
01/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Ease of shopping, low pressure atmosphere, and you were one of the few sites I found who offered the size cabinets I needed!
01/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: My designer was really quick in responding to my emails and making changes to our design. The images we received were really helpful and ultimately, sold us on the kitchen!
01/2018
When asked: Why did you decide to purchase from Willow Lane Cabinetry instead of a brick and mortar store? Our customer answered: Better pricing and quicker time frame
01/2018
When asked: Why did you decide to purchase from Willow Lane Cabinetry instead of a brick and mortar store? Our customer answered: Good price and good quality – it was helpful to see the door sample, too.
01/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: The price was right where I needed it to be!
01/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Your customer service has been really helpful and easy to get in touch with.
01/2018
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: I was referred originally, liked the ease of the website and comparison section. The testimonials from other purchasers was a help, too!
01/2018
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: I really enjoyed working with my kitchen designer! I am really excited about receiving my cabinets and looking forward to completing this project!
01/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: The website was really easy to use and the live chat agent was really helpful.
01/2018
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: The price, quality, and timeframe were the most important factors and you beat the competition!
12/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: The prices, quality, and convenience.
12/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Your cabinets are very good quality! It was really convenient to work with my designer and order everything online.
12/2017
When asked: Why did you decide to purchase from Willow Lane Cabinetry instead of a brick and mortar store? Our customer answered: Financing was available, the quality of the cabinets, price, and style were all factors.
12/2017
When asked: Why did you decide to purchase from Willow Lane Cabinetry instead of a brick and mortar store? Our customer answered: The door sample was really helpful that I received and the price and quality were better than other places I had been.
12/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: The BBB rating was really important and you had a good price
12/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: It really was all about price for me and the Black Friday sale sealed the deal!
12/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: The design service was excellent and you had nice online pictures.
12/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Overall smooth experience. I love my sample and can’t wait to see all my cabinets. I got a terrific price!
12/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Quality and price combo. IKEA has particle board boxes and that was a big no for me
12/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Cost and everything was an upgrade with them. I also liked not having to go into a store to communicate with my designer.
12/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: It was easy! And you had people that were knowledgeable and helpful!
12/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Virginia made the whole process a breeze!
12/2017
When asked: Why did you decide to purchase from Willow Lane Cabinetry instead of a brick and mortar store? Our customer answered: Contractor suggested. It was so easy and efficient and really about as mistake proof as one can get.
12/2017
When asked: Why did you decide to purchase from Willow Lane Cabinetry instead of a brick and mortar store? Our customer answered: Best quality for the price! I am retired with a townhome and a simple galley kitchen. Updated cabinets will be huge!
12/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: You had the right color and good quality! Rated well online, too!
12/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: The overall convenience was a major factor!
12/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: My designer was so professional, gave honest opinions, and just made the whole process fun and exciting. The designer was by far the selling point for us!
12/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: I am very happy with my cabinet purchase thus far, we have not installed yet, but the purchase was easy!.
12/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: The price was low and the quality was high!.
12/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Better website, better customer service, better price, just overall- better!.
11/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: You had what we wanted at a good price and the quality is great!
11/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: You had a great variety of cabinets and color choices and the customer service was fantastic from start to finish.
11/2017
When asked: Why did you decide to purchase from Willow Lane Cabinetry instead of a brick and mortar store? Our customer answered: The attention from our designer was outstanding and the door sample was beautiful.
11/2017
When asked: Why did you decide to purchase from Willow Lane Cabinetry instead of a brick and mortar store? Our customer answered: It was more convenient to shop online with a demanding job schedule. Also, the price and quality was better!
11/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Good price and no sales tax!
11/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: The price, convenience, and received better design help!
11/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: These cabinets are great quality and a friend had made a purchase, too, so it came highly recommended..
11/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: The follow-ups on shipping and coordination were a great help. The customer service has been really great which made the whole experience a lot easier.
11/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Willow Lane’s Price and Quality.
11/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Quality, price, and customer/contractor recommendations.
11/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: A co-worker (who is a real estate investor and flipper) spoke very highly on the quality for the price.
11/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: We ordered from Willow Lane Cabinetry and used the design help, they laid out everything as we asked and made all of the changes we wanted until we got the look we liked. Even over the weekend, they responded quickly. All in all, made the decision to buy much easier knowing that the design was solid and we didn't miss anything.
11/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: We have completed our first house remodel and have put the house on the market. Everyone loves the kitchen cabinets and glass front china cabinet. We added dark hardware to set off the white kitchen. Looks great!
11/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Quick shipping, great customer service, excellent quality and a happy wife. What more can you say?
11/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Outstanding customer service – I felt comfortable with my order because of them!
11/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Convenience, price and quality!
11/2017
When asked: Why did you devide to purchase through Willow Lane Cabinetry? Our customer answered: Our friends’ kitchen turned out beautifully and they recommended Willow Lane Cabinetry because of the high quality and lower prices.
11/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: There was great ease in ordering the sample doors and then the quality of the doors we received was great. The pricing was great and the customer service (both online and phone) were wonderful each time I have needed them.
11/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: We were referred by a friend who liked their cabinets. The packages that arrived were in great shape and we can’t wait to get them installed.
11/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: The website was really easy to use and the designer we worked with was really helpful and I didn’t have to stand around and wait for someone to help me like I would in a store.
10/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Best online website & service!
10/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: My husband and I have used other flat pack/quick ship cabinetry places before, but this time, this kitchen was for "us" so I wanted something that looked nicer and had more options for my needs. Willow Lane, met those needs, from the first email! I sent my designer measurements and drawings and cabinet I was interested in and within a few hours... she had my kitchen designs ready! I changed my mind on cabinets a few times and she did it no problem!
10/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: My experience with Rachel was so great! she had drawings same day, she adjusted my requests/changes quickly... very VERY Pleased - can't wait to get my cabinets!
10/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry instead of a brick and mortar store? Our customer answered: Quick, durable, quality product and looks great
10/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: I LOVE the styles and prices. I am a General Contractor; have been for 30+ years.
10/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Cabinets were as good as they looked online, Willow Lane cabinets were of good quality and shipping worked well to job site!
10/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Overall happy with the whole experience. Everybody comments on the quality and design but you get a lot for your money compared to other cabinet stores!
10/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Better prices, best website, and better pictures of the cabinet accessories
10/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered:
10/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: After going to the big box stores and seeing how much they were charging for cabinets that I didn't feel were the best quality, I knew there had to be a different option.
10/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Low prices for great quality!
10/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Simply loved the product!
10/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Very easy and friendly staff
10/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry instead of a brick and mortar store? Our customer answered: Cost/value ratio. We want to improve our home, but don't want to overspend for our area.
10/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Willow Lane Cabinetry was very easy to work with. Our designer Rachel was very helpful. We did the design through email and any changes or questions I had, she made quickly!
10/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Cabinets are nice quality and our designer Virginia was awesome. Good prices that were much better than Lowe’s
10/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: I am getting started on a major kitchen renovation, but I am not changing the footprint of my existing kitchen. Willow Lane has such a wide variety of choices and colors. Plus, I have some unique cabinet size needs due to the layout of the kitchen, and Willow Lane has the sizes I want as part of stock, making it easy to work with my existing layout - something I wasn't sure was going to be possible. The prices are reasonable for my size kitchen and the style and having financing options gives me additional flexibility with the budget. A win all the way around
10/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: First place I've seen that has a cabinet in stock that is remotely close to what I want.
10/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Outstanding experience start to finish.
10/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: I like the cabinets and the price!
09/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Reviews and pricing seem good compared to others. Speed of shipping was also a big factor!
09/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Better choices for the price and Great Communication!
09/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Price point is wonderful especially for rentals, with a wide selection of colors and styles. Designers were extremely helpful!
09/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Best value, labor day sale, and the website interface is very convenient compared to other websites.
09/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Great style and color selection. Easy process and nice value. Loved being able to order door samples first and then to have a designer help. All in all a great process.
09/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Cost and availability
09/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Good quality and good design
09/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Well-made cabinets and easy to order online. Kitchen Designer, Kara, was very competent and advised me of what I needed for installation. Delivery went better than expected. Not quite finished installing but so far it's all been good!
09/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Love to shop online...Hate brick and mortar stores
09/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Brick and mortar stores are over-priced and the markup is crazy!
09/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: I have been corresponding with Virginia Porten from your company. She has been fantastic!! We are coming very close to a final design as we speak. Virginia has been a godsend to me and my sister. She has fantastic ideas and is very patient and extremely helpful - Willow Lane Cabinetry is VERY fortunate to have such experienced employees. I've worked in retail home improvement sales for 35 plus years, the last 19 at The Home Depot as a millwork sales specialist, until I retired on January 31st of this year. I know how important it is to listen to the customer but not everyone has that mindset, but it seems that your company must realize that particular trait as an important one.
09/2017
When asked:Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: They were twice as much at the store for the same quality
09/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Price, availability, free design, reviews
09/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Good web site. Good quality and pricing. Chat line people very helpful.
09/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Price and incredible customer service!
09/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: The price and quality
09/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: I heard rave reviews about quality and price.
09/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Seemed like quality cabinets with the right style and price.
09/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Because the prices were better.
09/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Better price and greater selection
08/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Customer service, styles cabinet availability, quality.
08/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: I was impressed with the designer and then the low prices.
08/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Good reviews and pricing.
08/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: price and quality
08/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Easy ordering, easy interface at website, quick shipping, nice to receive follow-up e-mail from Jocelyn, good overall communication throughout the process.
08/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Solid wood doors, top drawer cabinet design, overall aesthetic, affordability
08/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: First place I've seen that has a cabinet in stock that is remotely close to what I want.
08/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Best prices we found for the quality
08/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: No tax
08/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: price, online reviews
08/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: I LOVE the styles and prices. I am a General Contractor; have been for 30+ years.
08/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Willow lane was recommended by a friend of mine who happens to be a contractor. He used the cabinets and loved the quality and affordability - will recommend to everyone I know!
08/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Price/Quality/ Design Services were a big help
08/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Selection and price
08/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: They had the style I wanted at a price I can afford
08/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Great Price, ease of delivery.
08/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Cabinets excellent quality! Very pleased. Our installer was very impressed with their quality!
08/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: From my research best quality for your money.
08/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Hardwood cabinets are better than mdf. Willow Lane had the hardwood cabinetry I was looking for at an affordable price!
08/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Good reviews, and quality is outstanding!
07/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Looking for solid wood cabinets at a decent price, then noticed that there was a 40% off sale coming up! Was finally able to get quality cabinets within my budget.
07/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: price and convenience
07/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: We went to 3 other cabinet places (two of them were big box stores and one was a specialty cabinet store) and Willow Lane was by far the best experience we had. Their prices and quality were better than the specialty cabinets, however we were able to take advantage of their 4th of July sale (40% off). Rachel was cooperative, prompt and met us were we needed to be in our budget. The ordering was easy and selecting the upgrades was specific to our needs and that made us feel very comfortable with the whole process. Thank you, Rachel. We really appreciate your time and effort you put into helping us design and purchase our cabinets.
07/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Just easier!
07/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Quality, Designers, Fully Assembled, Good Value, Free Shipping
07/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Great Website, Product and Price
07/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: I was impressed with the selection and especially the help that I received to order our new kitchen cabinets. There were numerous types and styles to choose from and with the free design help, I am certain we will end up with a great result. Thank you!
07/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Availability, price, selection and convenience.
07/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Price, and help with design sold me on the product.
07/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Best combination of cabinets quality, price, and shipping!
07/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Beautiful cabinets at an affordable price!
07/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Price, style and the designer was extremely helpful
07/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: I am very pleased with the process of working with a designer and ordering my kitchen and bathroom cabinets through Willow Lane. The designer, Rachel, has been extremely helpful, responding the same day or next and being very patient with me as I changed my mind many times. She was very thorough and her design is beautiful. Haven't received the cabinets yet, but so far, very pleased!
07/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Loved quality, color, and cost!
07/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Cabinets are stunning! We are unable to locate anything like this in our area.
07/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Quality and guarantee - oh and awesome service!!
07/2017
When asked: Would you be willing to write a brief review about your experience with Willow Lane Cabinetry? Our customer answered: Virginia was very helpful, patient, knowledgeable, and a pleasure to work with!
07/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Price and quality
07/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Wasn't happy with the cost from nearby stores, most of what they sell is MDF
07/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Looking for solid wood cabinets at a decent price, then noticed that there was a 40% off sale coming up! Was finally able to get quality cabinets within my budget!
07/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: I was overwhelmed at Lowe's and felt like they didn't really want to help much except give me a catalog of their cabinet lines - it was hard to get helped (waited for about 30 min for someone)
07/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Carb2 compliant, price, already assembled
07/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Customer service was fabulous - Joselyn was great!
07/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Ease of browsing...no pressure to buy
07/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Best quality and prices and free shipping.
07/2017
When asked: Would you be willing to write a brief review of your experience with Willow Lane Cabinetry? Our customer answered: What a great company to do business with. Exceptional Kitchen by Virginia, a dozen revisions and her concept is now a reality. Product quality was as promised and matched the sample door I purchased. I could not be happier with the way this project is taking shape
07/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Price, style, and quality
07/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Service was excellent
06/2017
When asked: Would you be willing to write a brief review of your experience with Willow Lane Cabinetry? Our customer answered: My new cabinets are now installed and are awesome. I appreciated the quality of the cabinets and some of the nice details included and not charged extra for
06/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Ease of ordering and I could take my time and not be talked into anything
06/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Great product and great price.
06/2017
When asked: Would you be willing to write a brief review of your experience with Willow Lane Cabinetry? Our customer answered: Simply the best
06/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Price and reviews
06/2017
When asked: Would you be willing to write a brief review of your experience with Willow Lane Cabinetry? Our customer answered: We had a great experience designing our new kitchen cabinets. Our designer was very helpful and walked us through the process and helped fill in the gaps (literally) where needed as well as made great design suggestions. Price and being carb2 compliant were also very important deciding factors for us. Safety is a must for our family!
06/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: The personal assistance with the designer was a plus. I really appreciated the help. I only expected someone to answer a question and she comes up with the whole design layout and options for them. Virginia did a great job!
06/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: The quality of the cabinets and the ordering was easy. I used the online chat and also one of the designers.
06/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: I needed guidance in the layout so your free design service really interested me. Virginia was so patient with all the changes I kept making. I researched how your cabinets were made and I was impressed with the quality. The 40% off was the icing on the cake!
06/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Free design service, which was great!!
06/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: The styles of cabinets...plus amazing design service!
06/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Quality cabinets, price, endorsements
06/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Price & convenience
05/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: This site is so easy to use and has so many beautifully, well-crafted cabinets for any style home and any budget. I can't believe how affordable a new kitchen could be. We were turned off by the high prices at the big box stores, and decided to continue shopping around. Referred to Willow Lane by a family member, we were quickly impressed with the selection, options, and total price! We can't wait for our cabinets to arrive!
05/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: We had a great experience. Everyone was helpful and quick to answer questions.
05/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Better quality and price.
05/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Loved the color and the cabinet look.
05/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Quality, price and no hassle shopping.
04/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Cheaper and easier selection also, a great variety of sizes and customizations.
04/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Beautiful cabinets and affordable price.
04/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered:The ease of your site made shopping a breeze.
04/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: I knew the style I liked, the sizes I needed, and your site was very easy to navigate.
04/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Price, quality, and the free kitchen design!
04/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Price, quality, and the fact that they arrive assembled, are solid wood with come standard with soft close drawers.
04/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Quality and price!
04/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: The price was awesome!
04/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Free shipping, no sales tax, and great value.
03/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: I searched many sites...ordered and canceled. There was a huge 40% off Presidents Day sale that was so helpful to me to be able to order the beautiful cabinets I loved!
03/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Purchased several times before and were satisfied
03/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Your customer service is great! There were 2 manufacturing defects in the crown molding that I received. I filed a claim on your form which was quick and easy. The very next day I was contacted by a rep and about 7 days later I had a new crown molding.
03/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Those stores were not helpful to me!
03/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Liked your cabinets and price and easy ordering online.
03/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Price and article in Fine Homebuilding Magazine. Absolutely great experience all the way around.
03/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Price and availability- delivery in 2 weeks instead of 6
03/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Don't like what the big box stores offer and too expensive for quality that is offered. Also, our designer was patient and upfront and not pushy
03/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Very good designer. Kat Marshal was big reason for my decision.
03/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Price, read good reviews, went to the studio to see product in person. and the quality looked very good. Free shipping was a great bonus too!
03/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Quality, price, and reviews
03/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Brick and mortar stores can’t come close to these prices!
03/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: WONDERFUL experience, all of the staff was very helpful. I will recommend to everyone.
03/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Quality, Price and great customer service. The staff at Willow Lane Cabinetry were very good at communicating with us.
02/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Our beautiful bathroom cabinets arrived today! I was immediately blown away with the quality and craftsmanship of the cabinets. They are just perfect and we really could not be happier. Aside from being completely ecstatic over my cabinets, I have been so impressed with the Willow Lane company as a whole. Throughout the ordering and waiting process, I contacted customer service reps on several occasions via email and their online chat. I was always helped with prompt and accurate information. On one occasion, a rep was now sure of the answer to my question and the emailed me later in the day with an answer. I was even sent pics of the interiors of particular cabinets upon request. Such a personal process. Honestly, I was not 100% comfortable making my cabinet purchase online as I would have preferred to see an actual cabinet, rather than a sample, but I am so happy that I took that chance. Ordering a sample cabinet door was very helpful. Bei ng able to see the quality of the door helped me make my decision to order through Willow Lane. The prices are extremely fair, customer service is top notch and the product is beautiful. I highly recommend this company!
02/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Liked the style, price, and that they were already assembled. Also, liked the fact that there were no pushy sales people, just helpful designers!
02/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: I could not be happier with the quality. The videos were great. I went shopping for countertops and guess what the high end store was selling for cabinets.... mine. They were shocked that I had the same cabinets. Great price and great quality.
02/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Had more success and help from the Willow Lane designer. And the price and quality were far better.
02/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Price and hassle free shopping
02/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Just received cabs and took a box apart. Shipped nicely, cabinet is in great shape and looks sweet. Will take my entire order apart in the next couple days. Design help from Vicky was awesome, could not have done it without her!
02/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: I could not find what I wanted at a reasonable price at the big box stores. Willow Lane offers a great product and helped me save several thousand compared to Home Depot
02/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: As advertised the cabinets were delivered within the time frame, with no problems. Compared to other online companies that I have dealt with this has been my best online experience with no hassles. Cabinets are very nice and quality is as good as I would get in our local store.
02/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: I liked the style of the cabinets and the retailer had credibility through the BBB and Norton.
02/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Best price and great styles! We bought the Society Shaker White and absolutely love them! Also saved a lot compared to quotes we received from local stores and other online retailers.
02/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: I liked the quality of the materials/construction as well as the various styles available. MUCH better options than can be found locally for a similar price!
02/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: The price for the value was amazing! I am also happy that I'll be receiving my cabinets a week after ordering, rather than 5-6 weeks :)
02/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: I was very happy. I had questions and used the chat online and got immediate, honest answers to my questions.
01/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Cabinets were every bit as lovely as the samples. Designers worked hard to help me. Even delivery was professional. You will be pleased. My contractor who sells cabinets from another company was impressed and wants to become a distributor.
01/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Everyone over at Willow Lane was incredible! We had a wonderful experience and saved several thousand dollars over the quote we received from Home Depot. Everything was great.
01/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Better value, better quality
01/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: I was somewhat hesitant to purchase on line.......but read the reviews did some homework and decided to take a chance and I was happy I did. Love the cabinets . They are well made......smart looking and the cost was great. Was so happy with my Kitchen cabinets decided to upgrade my bathroom and my new vanity cabinet just came in.
01/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Great Quality and Cost. I was quite happy with my experience!
01/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Quality, price, and the great help from Nicki the designer
01/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Better quality, good reviews, good feedback
01/2017
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Initially saw their commercial on the DIY Network. Then after researching I found their prices, quality and choice to be much greater then our local stores.
01/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Quality, price, viewed it on DIY network, great customer service.
01/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: You had a better selection and better pricing
01/2017
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Saw some of your cabinets in-person through a friend who had purchased them. They look awesome and when she told me the price I was floored! We just completed our purchase and saved well over $4,000 over our Lowes quote.
12/2016
Our beautiful bathroom cabinets arrived today! I was immediately blown away with the quality and craftsmanship of the cabinets. They are just perfect and we really could not be happier. Aside from being completely ecstatic over my cabinets, I have been so impressed with the Willow Lane company as a whole. Throughout the ordering and waiting process, I contacted customer service reps on several occasions via email and their online chat. I was always helped with prompt and accurate information. On one occasion, a rep was not sure of the answer to my question and the emailed me later in the day with an answer. I was even sent pics of the interiors of particular cabinets upon request. Such a personal process. Honestly, I was not 100% comfortable making my cabinet purchase online as I would have preferred to see an actual cabinet, rather than a sample, but I am so happy that I took that chance. Ordering a sample cabinet door was very helpful. Being able to see the quality of the door helped me make my decision to order through Willow Lane. The prices are extremely fair, customer service is top notch and the product is beautiful. I highly recommend this company!
- Dori G.
12/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Attractive cabinetry at good prices, and an incredible design service!
12/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Price and Quality and Selection, plus the assistance of the designer
12/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: 1/3 of the price quoted at lowes. The online designer was great and gave us exactly what we asked for
12/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Design services, price and quality
12/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: After going to the big box stores and seeing how much they were charging for cabinets that I didn't feel were the best quality, I knew there had to be a different option.
12/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Better construction and style options for the price.
12/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Great price and quality
12/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Price and quality and customer service
11/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Impressed with choices of cabinets and prices.
11/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: The quality of Willow Lane Cabinetry was equal to or better than the big box stores and the price was much less, plus great reviews on the internet.
11/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Cabinet quality and price, along with ease of ordering. The discounted prices allowed us to order more upscale cabinets.
11/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Quality, price, and working with Katherina has been great!
11/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Huge selection of not- easily- found sizes - have a small kitchen with specific storage needs.
11/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Jen did a killer job with all our questions, and design effort. Her effort is what closed the sale. You had the best customer experience by far. By the way, this followed through post sales as well... and the team that got the orders tracked, broken items (only a couple) and got everything moving promptly and with lots of communication. Stellar team.
11/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Quality cabinets, good prices, free design service
11/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: We are comfortable making purchases on line from reputable companies.
11/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Prices were much better than box stores. Didn't want to overbuild this remodel and wanted to stay within our budget. House needed a lot of other work as well.
10/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: From my first interaction with Chrissy on the design team who provided prompt first class service in helping me design the most efficient use of my space, to the delivery of the cabinets that was very well executed, to the follow up by Samantha on the customer service team to make sure I was satisfied with everything the Company has been excellent in providing a first rate experience in shopping for my new kitchen cabinets. Thank you to the whole team for all the assistance, you deserve the highest customer service marks. Brian
10/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Price and quality, ease of online use
10/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Price, Quality, and Style
10/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Great products, great prices
10/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Price, reviews and construction quality.
10/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Price, style and quality . A cabinet like this was priced at Lowes and was 3 times as expensive for anything close to the quality of these cabinets.
10/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: I Just wanted to say thanks the whole crew at Willow Lane. From the first day, through the completed professional kitchen concept by Ellie, they were great. I could not be happier with the outcome of this project. Thanks again Jim
10/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: testimonials, quality, value
10/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Awesome Customer Service as Vanessa was able to place hold our order on order as we had incorrect measurements and needed to revise the order with a few cabinets!!! Awesome and PROMPT service and delivery guy Brian Keith, as my husband had back surgery and he unloaded ALL Cabinets! Thank you Vanessa and thank you Brian!!!
10/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: To save mone and still be able to get nice cabinets
09/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Your company has been great so far.. the ordering was easy, I got financing, and believe me.. I am building out this building that I paid cash for.. I am strapped.. so this was a match made in heaven.
09/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: The price was much better
09/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: The quality of the cabinets seem to be as good as the smaller stores that we have used but the cost was a lot less.
09/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Nice look for a great price.
09/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: More expensive at the store and lesser quality and design.
09/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Liked the price for the quality and design.
09/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Less expensive
09/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Quality and price. Details given when ordering made it easy to fit pieces into my plans.
09/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: I had a very good experience over all. The staff were very friendly and professional. The product was very nice when I received it. I still received support even when I was done purchasing the product.
08/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: I ordered a sample door and the quality is amazing! And it was more then half the price I was quoted at Lowes!
08/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Price and great design help
08/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: The price was half of what we were quoted.
08/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: I ordered a sample door and loved the quality and price! Also, your customer service team is outstanding!
07/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: love the customer service and price/style of the cabinets!
07/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Great second experience shopping with them.
07/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Because the quality was better than a store
07/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Great Quality and very good prices. Designers are patient, and happy to refine initial designs.
07/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: A great designer who was so helpful and answered all our questions. Also customer reviews and it appears the company makes sure the customer is satisfied and takes care of any problems they may have.
07/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Right price good selection nicely laid out site and a better business bureau A+ rating
07/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Found what we wanted at a reasonable price, got on-line help from your kitchen designer, get delivered to my door.
06/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Very easy site and extremely friendly staff! Our designer worked tirelessly for us with our gazillion design changes we made. She made us feel like we were the only client she was working with. We highly recommend Willow Lane! OH, and the cabinets are beautiful!
06/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: We received a quote from Lowes for $6,000 more then Willow Lane Cabinetry and that did not include plywood boxes and soft close features. The cabinets are extremely high quality and Willow Lane's service is fantastic - we had 1 of our cabinets in the order arrive damaged and they shipped out a replacement immediately.
06/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Price, availability, free design, reviews, A+ BBB rating
06/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Good prices, great quality and better selection for the money
06/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Cheaper with better quality!
05/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Great reviews, A+ bbb rating, 20 year warranty, Price match
05/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: I loved the product, the style, color, and the assistance with design
05/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Cheaper and we liked the look of the online choices better
04/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Good combination of quality and price. Liked the cabinets you had in your inventory
04/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Price and quality, and retail stores were 5-10k more expensive
04/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Expert kitchen design, cabinet quality and style, pricing.
04/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Wider selection of styles at competitive prices. Selection of traditional designs rather than more contemporary which dominated my second choice
04/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Quality, value, endorsement, positive reviews, video instructions, designer help.
04/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Price vs value. I was able to get more cabinet for same price.
04/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Quality and the color that we wanted
04/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Good prices, quality product.
03/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: My husband is a general contractor andbuild multi million dollar homes and large million dollar log cabins. We are building a new home for ourselves and trying to stay in a budget. My husband had heard about your store from other contractors so we decided to order a couple of door samples and see if we liked any of them. We were very surprised by the quality of the door samples and have been even more pleased by the actual cabinets now that we have them. We had our kitchen cabinets bid out by several local cabinet shops (some my husband uses all the time for his clients) and the price was morethen double the price to get them from you and the quality is not as great.
03/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Great quality. Ease of getting sample doors (within a couple of days of ordering them). Terrific designer who really helped answer all our questions. Online help. Great price for the quality.
03/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Quality, price, variety of stock cabinet features, ease of ordering online, courtesy of personnel.
03/2016
When asked: Can you tell us two things we can do to improve your experience with our company? Our customer answered: I have had a great experience. I did have to make a return claim but it was a very pleasurable experience. Marie dida n excellent job taking care of my needs!
03/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Best price and quality. Great customer service.
03/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: I liked the price and read a lot of positive reviews.
03/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Better bang for the buck. Higher quality
02/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Quality mainly. I just couldn't see spending all that money for particle board structure no matter how nice the face looked. And to all wood cabinets at the box store the price was several fold of yours.
03/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Quality, price point and color selection
02/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Quality to price was big but Kelsey's help made everything possible. Between her renderings, measurement assistance, and installation plans it made it possible for us to do ourselves (mostly). This was a huge deciding factor and added greatly to our confidence in doing it ourselves and not relying on a contractor. Your people make you who you are as much as your product, Kelsey sets you apart and is why we were sure this was the right choice.
02/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Price, quality, and the friendly and professional service by Kelsey.
02/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: We liked the cabinet finish options, the quality was great, the price was way....way... better then having them made locally and you offered free shipping.
02/2016
Over all, I am very impressed with Willow Lane Cabinetry and the staff. Comments from people coming in to look at the work that I have done has been very positive. The cabinets look great.
02/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Value. I purchased from Willow Lane once before and the cabinets were high quality, great style, and the price.
02/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Price was good and they came assembled.
01/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Quality for the price, design help, reviews and warranty. Kelsey (our designer) was very helpful in thinking through and dealing with the many ways I changed my mind throughout the process.
01/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: I really liked the quality of the cabinets. I received sample doors from another online store and the quality was not as good. Over all our experience with you as been wonderful! Vicky made my kitchen layout exactly how we wanted it! Also, the quality of the cabinets are great.
01/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: The service with designer was outstanding! Price was the main factor in beginning, but after dealing with Home Depot and finding great service with you we decided to go with you.
01/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Service and price. Service was key - and although we got decent service at "big box" and local stores, they never really listened to what we wanted and really understood the word "budget". It was always, "Well, that is a few hundred more - but worth it." After it was said and done, the budget was beyond repair! Again, I cannot stress enough how great the service was/is
01/2016
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: We were very skeptical of buy cabinets online. Both of us are very picky and really know what we want (designers pain!). We were very happy with the quality of the door sample we were provided - which was even better quality than the box store brands. However, by far the biggest reason was your amazing (and I don't say that lightly) service. I spoke with a lot of people - including Samantha & Kara - who were beyond helpful - and friendly (that's huge!). Our designer was so incredible to work with. He was so responsive and listened to all our feedback and gave really solid recommendations. Multiple times he responded extremely late (given I am on the West Coast). He even helped us "submit" our cart at midnight from his home office before a sale ended. That was above and beyond and can't thank him - and the whole team - enough!
12/2015
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Quality + Price + free design...You guys made it easy
12/2015
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Price and quick and honest responses not playing games or giving me misinformation like I experienced prior to my search on the Internet
12/2015
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Wide selection of colors, options, good price, recommendation from actual buyers we know
12/2015
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Service and price. Service was key - and although we got decent service at "big box" and local stores, they never really listened to what we wanted and really understood the word "budget". It was always, "Well, that is a few hundred more - but worth it." After it was said and done, the budget was beyond repair! Again, I cannot stress enough how great the service was/is.
12/2015
When asked: Can you tell us two things we can do to improve your experience with our company? Our customer answered: PNope, we love our cabinets! The price point was great and we get lots of complements.
12/2015
When asked: Can you tell us two things we can do to improve your experience with our company? Our customer answered: No, from the website to the customer service to the cabinets themselves I have no suggestions to make it better it is already great!...I can not tell you how many times I would send a late evening email to Kara the designer and I always heard back nearly immediately. I was shocked at her commitment to her employer...maybe this is a family owned business and she is part of the ownership...I was trully impressed with the customer service before I even ordered the products.
11/2015
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Brick and mortar stores didn't have the selection at the price point I was willing to pay. You guys had great prices, selection (finish) and the free shipping.
11/2015
When asked: Why did you decide to purchase through Willow Lane Cabinetry? Our customer answered: Great customer service, quicksamples and very reasonable price
